One main reason UX professionals use AI is for generating user test questions, tasks, and scenarios. A big part of UXR is knowing how to ask the right questions. Under the same project scope, I prompt ChatGPT to create a usability test script and compare it to my own human-made script.
This was a project I worked on for my Info Tech class in Fall 2025 (You can actually read about my testing on the blog).
Shelly Guan is a graduate student pursuing her M.S. in Information Experience Design at Pratt Institute’s School of Information. Previously, she taught English and lived in South Korea for six years. Her time abroad, as well as being born and raised in NYC, has taught her to be flexible, empathetic, and always curious. She enjoys conducting usability tests and is hoping to become a UX researcher and strategist someday. Outside of school, she enjoys escape rooms, saying hello to furry friends, and a good chai latte.
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- Pratt Student vs ChatGPT - May 12, 2026
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