Observation: Museum of Modern Art

Introduction:

The Museum of Modern Art (MoMA) is located in Manhattan, NYC. MoMA exhibits modern and contemporary art, including architecture, painting, sculpture and new art forms integrated with technology. MoMA is a world-famous museum, attracting a large number of visitors every day, which makes the process of information dissemination and acquisition particularly important. People acquire information in different ways, including taking photos, listening to commentaries, reading instructions and etc. Museums disseminate information through electronic display boards, text instructions, and broadcasting devices.

I went to the MoMA in the afternoon on March 19. In the lobby of the museum, it was not that crowded. Most people walked in twos and threes. Some of them were reading the introductions next to the sculptures, some of them were taking photos, and others were talking about the sculptures (figure 1). When I walked towards the stairs, I saw the sign on the wall which guided the visitors to the exhibition hall they wanted to visit.

Figure 1

Figure 2

After I climbed to the second floor, I saw an information desk. The lady who was sitting behind the desk gave me a map which showed the floor plans of the museum. On the desk, I noticed several different colors on the covers of the brochures (figure 2) and one color corresponded to one particular language that the brochure was written in. The brochures were a really cool design that let people from all over the world feel the warmth and respect in this museum. As I continued walking, I noticed that the free audio commentaries were a great design as well. The visitors can borrow free audio devices from the desk and use them to play the commentaries while walking in the gallery. The commentaries are translated into nine languages so that the majority of the visitors can find their preferred one (figure 3). It is so convenient for visitors that they do not need a commentator to explain the exhibits. However, mobile exhibitions only have the English version of the commentaries. The translation process now is much easier than the old times, so the museum can improve it by using artificial intelligence to translate the majority of the commentaries into different languages and refine the translations through professional editors. It will save a lot of manpower, material, and financial resources and give the visitors a better experience.

Figure 3

Then I followed the map and went to the third floor. When I arrived at the third floor, I saw an electronic screen on the wall (figure 4). Some of the visitors was looking at the screen and tried to find the collection that they wanted to see. On the third floor, it was exhibiting the furniture and decorations of the house. Visitors were watching the introduction videos which were projected on the wall. I have visited the latest exhibitions and events page from the MoMA website in advance and found Lincoln Kirstein’s Modern exhibition is on display. I went to the entrance of the exhibition hall and a lady asked me if I had the membership card because this collection was only open to members. I took out the card and she scanned the two-dimensional code on the back of the card and let me in. Compared to the traditional ways of verifying visitor information, this indeed is a new and efficient way to admit the visitors to the special exhibitions.

Figure 4

Figure 5

On the fourth floor, the art pieces were combined with technology and created a strange but special and novel feeling (figure 5). The dynamic space guided the visitors to look around and listen to the sound. The dark room, the bizarre lights and shadows accompanied by the background music let people experience the wonder and beauty of art (figure 6). I like these art items because when technology gets involved, everything becomes different and new. In Georgia Guthrie’s article “Art+Technology = New Art Forms, Not Just New Art”, she answered people’s question– “Why should we even try to use technology in art?” with this: “Because using technology in art has the potential to create entirely new art forms, and therefore new experiences for us that can be thrilling, illuminating, and just plain fun”. Technology is not only changing the pace of our lives but also shifting our appreciation of beauty in life. Technology gives us infinite possibilities to explore the beauty of the world. I am looking forward to seeing more intelligent art forms and art pieces in the future because our technology is developing rapidly day after day.

Figure 6

Finally, I got to the fifth floor where it was very crowded. The worldwide famous painting The Starry Night by Vincent van Gogh was exhibited on this floor. People come to see this world-famous painting excitedly, whether or not they have an artistic background. People recorded the special moment by taking photos of the painting (figure 7). Some people did not turn off the flash, so the security guy reminded the visitors again and again. It is better to have a sign on the wall in an obvious place to remind the visitors so that the security guy does not need to remind the visitors all the time.

Figure 7

Conclusion:

I enjoyed this observation and found out how people interacted with the information in a museum. In the article Fundamental Forms of Information, Marcia J. Bates says: “Anything that human beings interact with or observe can be a source of information”. The museum is a very important place for people to experience and absorb information. Bates writes that recorded information is communicatory or memorial information preserved in a durable medium(Bates 4). The documents and photos in the museum are recorded information. People read the documents and watch the photos on display and feel the history of the exhibits that satisfies their needs for aesthetic and the desire for knowledge. The museum is a medium to communicate cultures, a force to promote social change and development, and one of our most important wealths in the world.

References:

Guthrie, Georgia. “Art + Technology = New Art Forms, Not Just New Art | Make:” Make, Maker Faire, 31 Jul. 2018,https://makezine.com/2013/11/15/art-technology-new-art-forms-not-just-new-art/.

Bates, Marcia J. “Fundamental Forms of Information.” Journal of the American Society for Information Science and Technology, vol. 57, no. 8, 2006, pp. 1033–1045., doi:10.1002/asi.20369.

Xi Chen INFO 601-02 Assignment 3 Observation


Data Through Design – Panel Discussion: Everything is a Proxy

“Data Through Design – Panel Discussion: Everything is a Proxy” was a part of the Data x Design exhibition and NYC Open Data Week. It provided a platform for the audience to learn more about artists’ creative process. The event created a unique opportunity for live communication with exhibiting Data x Design artists about their design experience based on open data. The objective of this event was to encourage students to create new methods of map-making, develop a deeper understanding of life in the city and provide a wider knowledge of NYC’s open data. The event was held in the New Lab – Brooklyn Navy Yard. It was an open space where every visitor could test the functions of any interactive exhibits.

One of the sponsors of this event was Pratt Institute Spatial Analysis and Visualization Initiative. SAVI is a geographic information system-centered research and service that uses mapping, data, design, and visualization to understand and empower urban communities. They enable students to make data-driven maps and visualizations to solve real-world problems.

Let’s take a look at some of the projects:

  • NYC Trees Soundscape

The authors of the project used a combination of six data sets to create an imitation of sounds on the streets of New York. Viewers can choose a route on an interactive map using a touchscreen and listen to the audio that simulates the environmental sounds in this location.

  • Cards Against Hate

Based on the annual “NYC Reported Hate Crimes” dataset, the project presented cards demonstrating the number of actual hate crime incidents with the real stories. The main goal of the project was to bring more attention to investigation of hate crimes and bias incidents in the US. Also, the authors hope to provide deeper insight into the nature of hate crimes among different social groups.

  • Exhausted New York

To design the installation, the artist researched the air quality index and compared it to the asthma rates among New Yorkers. Based on this information, she concluded that invisible problems of air pollution is one of the biggest in NYC. The aim of Exhausted New York visualization is to demonstrate how polluted the air that we breathe is.

Data-driven events are a great way to engage students in the creative process and encourage them to apply their digital skills. All projects were based on open data sets and the participants ’own experiences. All the artists used indigenous knowledge as a background for their projects. The artists analyzed the relevant issues for NYC and found a unique solutions. They offered fresh ideas to solve urban problems such as traffic jams, train delays and long lines. Open data sets help to present a­­ccurate and relevant information in physical space through digital visualization. With each project, data become more emotional. This process displays the application of the Data-Information-Knowledge-Wisdom model by Ma Lai (Meanings of information: The assumptions and research consequences of three foundational LIS theories). The authors of the projects turn the data into up-to-date city management, optimized delivery and service routes, and efficient strategic planning. 

The artists analyzed statistics and data correlations in their field of study to create the projects. Research that they conducted helped them investigate the specific issues of the city from different sides and create a unique solution as a result. Digital tools and open data allow artists to be able to say what they want to say. The process of interaction between the artist and data illustrates ideas from the “Human–information interaction research and development” article by Gary Marchionini.

In the process of working on their projects, the participants encountered some difficulties. Some of the datasets were incomplete and they had to read between the lines to fill in the gaps. In addition, artists had to take into account the historical, economic, and social contexts in which they used the data.

At the last part of the event, we discussed the issue of data education for high school students. Everyone who participated in the discussion agreed that in the next 20 years the curriculum will include data handling subjects to teach children to analyze and protect data.

To create their projects, participants worked on data, analytics, mapping, design, and visualization in collaboration with different departments of various universities and sponsoring organizations. Cooperation and team work helped create an enviroment where faculty and students could share ideas across disciplines to make government services more accessible, efficient and responsive to the public needs.

Before attending the “Data Through Design – Panel Discussion: Everything is a Proxy” event, I thought that open datasets were difficult to understand and they couldn’t be applied to solving modern urban problems. After participating in the discussion, my opinion about open data changed. I realize that it is a great sourse for innovative projects that could change our environment.

More information about the event is available on the website.: https://www.eventbrite.com/e/data-through-design-panel-discussion-everything-is-a-proxy-tickets-57713713270#

INFO 601-02 Assignment 3: Event attendance by Elena Korshakova

Representation and Power on Wikipedia

Jewish Museum Art+Feminism Wikipedia Edit-a-thon

Introduction

On March 3, 2019 I attended the Jewish Museum’s second Wikipedia Edit-a-thon co-presented with Art+Feminism. In celebration of Women’s History Month and the final day of the exhibition Martha Rosler: Irrespective, the event included a gallery walk-through with catalog designers Mika McGinty and Rebecca Sylvers, and assistant curator of the Jewish Museum, Shira Backer. The event was open to the public and aimed to offer an opportunity for people to learn how to edit and create Wikipedia articles in an effort to improve representation of cis and transgender women, feminism, and the arts on Wikipedia.

Martha Rosler: Irrespective

Martha Rosler: Irrespective was a survey of Martha Rosler’s work over her five decade-long career. Rosler’s work is dynamic and continually evolves and reacts to the social and political issues of today, yesterday, and tomorrow. Her work largely addresses matters related to war, gender roles, and urban gentrification, and throughout her commentaries runs a reflection on feminism that doesn’t shy away from the feminine. As a result, it would be hard to categorize Rosler’s work according to any one theme. People often describe Rosler’s work as “deeply political”, “feminist”, “intentional”, “outward”, and “intersectional”. Rosler fondly describes her own work as “hamfisted”.

The event kicked off with a walkthrough of the gallery led by Shira Backer, Mika McGinty and Rebecca Sylvers. The three designers gave unique insight into the processes of exhibit curation and art book formation – where they meet and where they diverge. They stressed that the book and the exhibition were not made to be one-to-one; they could emphasize different projects due to the constraints or capabilities of the two methods. In other words, the book was an opportunity to cover pieces not highlighted in the exhibition and vice-versa.

The exhibit tried to convey Rosler’s dynamism. There was a fully set dinner table with a voice-over of a woman discussing domesticity and the expectations of French women; a selection of five videos that examine the representation of women in pop culture and American imperialism; a large prosthetic leg swinging from the ceiling to a jaunty rendition of “God Bless America”.

It is interesting to consider the challenges in showcasing and preserving dynamic and ephemeral art like Rosler’s. Rosler continually changes and adds to her work, often including participatory elements to her pieces and installations. As a result, some questions the designers had to consider include: Is the first iteration the most important?; Is repetition valuable?; Does chronology take precedence? But no matter how hard someone tries to accurately preserve some creation, there is no absolute concept such as ‘permanence’. As Cloonan proposes, “the paradox of preservation is that it is impossible to keep things the same forever. To conserve, preserve, or restore is to alter” (Cloonan, 2001). For that matter, it seems to be Rosler’s intention to create ‘mortal’ work. Work that shifts, changes, and ultimately dies. It allows us to question preservation, even our own mortality.   

The curators were evidently aware of their role as history-makers and story-tellers. They cautiously discussed Rosler’s work on her behalf, careful to distinguish between their own interpretations and Rosler’s intentions. In addition, the curators revealed that they frequently worked directly with Rosler. It is important to note that they worked with a contemporary artist who was able to be active in her own storytelling. However, regardless of their efforts, the curators ultimately could only tell a single story of Rosler – their own version – and not Rosler’s whole story.

Wikipedia Edit-a-thon

After the exhibition there was a Wikipedia training course led by Carlos Acevedo, Digital Asset Manager of the Jewish Museum, followed by an open-editing session. The goals of the edit-a-thon were for beginners to learn how to edit on Wikipedia, to improve citations of women artists, and to expand biographies of women artists on Wikipedia (Acevedo, 2019). No prior editing experience was necessary in order to participate in the event. The museum also provided a number of laptops for guests to use. For an event that aimed to increase editing accessibility and improve women’s presence on Wikipedia, providing laptops and promoting a “welcoming spirit” was significant.

The Wikipedia edit-training considered the power and responsibilities that editors have. For example, it was emphasized that articles should be written from a neutral point of view. This is arguably impossible. However, the effort to avoid overly opinionated articles and original thought in edits is a fair endeavor considering the point of a system like Wikipedia is to collect and share existing knowledge as accurately as possible.

Event Stats
  • 25 people attended
  • 2 complete articles created
  • 36 articles edited
  • 145 total edits made

Representation & Closing the Gender-Gap on Wikipedia

Gender bias on Wikipedia is not limited to the underrepresentation of women and nonbinary people on the site, but is also reflected in the fact that a vast majority of editors are cis-male. For that matter, the edit-a-thon was not only an effort to improve coverage of women on Wikipedia, but also an effort to help close the gap in contributions made by women. According to Art+Feminism, a Wikimedia survey showed that less than 10% of Wikipedia’s editors identify as cis or trans women. Moreover, editors who identify as women are far more likely than men to have their edits reverted (Acevedo, 2019). Therefore, encouraging women to participate in editing projects and creating more opportunities to do so are important efforts that may help improve coverage of cis and trans women on Wikipedia.

In Archives, Records, and Power: The Making of Modern Memory, Schwartz and Cook describe the power of archives to shape and direct historical scholarship and our collective memory. They beg archivists to consider the power they have to essentially write history, to privilege and to marginalize. These concepts of power and privilege are not specific to archivists. This power is shared by all who document, curate, store, and share information. The curators of Martha Rosler: Irrespective were aware of this power and therefore worked to acknowledge it. Correspondingly, the Wikipedia training course clearly considered the power held by editors and the source itself.

Just as history has been written in favor of the patriarchy at the expense of women, future of representation of women and other marginalized members of society lies in reclaiming power over the documentary record and the institutions that share information. By recognizing the inherent power in archives, museums, Wikipedia, and other memory-institutions, and using that power to tell and support each other’s stories, cis and trans women can hopefully close the gap in gender representation. As an open access and open source, Wikipedia may be the place to start – the power is literally in our hands.

By Tina Chesterman

References:

Acevedo, C. (2019). Jewish Museum Wikipedia Edit-a-thon co-presented with Art + Feminism. [PowerPoint Slides]. Retrieved from: https://docs.google.com/presentation/d/1F6s9logWLiRTrX9l5Tt9E4GW2VTauLbhSRZBgRQj8QE/edit#slide=id.g51b9607e8b_0_122.

Cloonan M.V. (2001). W(H)ITHER Preservation? The  Library Quarterly, Vol 71, No. 2.

Schwartz, J.M. & Cook, T. (2002). Archives, Records, and Power: The Making of Modern Memory. Archival Science 2.


(A Little) Messiness, (Some) Clutter, and (Ongoing) Revelations(s)

Viégas and Wattenberg, presenting in the clutter

As introduced by Miya Masaoka (Director of the Sound Art Program at Columbia’s School of the Arts and coordinator of the Artists Using Data series), Fernanda Viégas and Martin Wattenberg are “pioneers in data visualization and analytics” who have “shaped the field” and crafted tools and interactions that have been “used by millions of people.” (A similar description is on their collaborative site.)

Working to a more succinct description, their business cards would formally present them as members of Google’s PAIR (People+AI Research) initiative and Big Picture team. As simply defined by themselves at this presentation, they are scientists and artists — a dichotomy that would give many pause, but is no doubt a complementary pairing for many in the field.

While the work of such individuals inevitably links or crosses from one title to another, their presentation on March 8, “Messiness, Clutter, and Revelation,” focused on their work outside of Google, wherein they have explored new ways to use and investigate data, even as they set constraints within which to play with it. In that spirit of limiting parameters (and an eye to brevity), this review will contain itself to their work and philosophies as shared at this event, “an informal talk” in a mid-renovation space — a fitting format and environment for a presentation that ultimately moved toward the playful and iterative natures of both data exploration and artistic expression.

Viégas and Wattenberg essentially took turns presenting a small selection of work, individual and collaborative, all initially produced between 2003 and 2012, but timeless in their foundational role for the artists and others. Collectively, they defined an arc where the titular elements contributed to insights for the makers but also produced pieces of art — or at least design that moonlights as art.

This is evident, perhaps, in a project like History Flow (2003), explored initially as a ‘scientific probe’ in response to the then-new(ish) Wikipedia now residing at MoMA. This elegant visual investigation tracked the editing of Wikipedia entries, including the back and forth of dueling ideologies on matters adorable and political. In sharing examples of internet favorites such as ‘cat’ and hot-button issues like ‘abortion,’ the patterns of editing and relative passion in each is unmistakable. Yet, when asked if a visualization that compared the different kinds of impassioned debates had been attempted to establish a pattern, Wattenberg responded with a simple “No, but someone should do that.”

“Using data to know things” and questions of technological limitations or permutations were explored in The Art of Reproduction (2011); specifically an understanding of “How the internet is lying to you” through the varied representations of a single artwork that can be found online — from the decaying gold of Klimt (26 Danaes) to the deceptive black-and-white of Mapplethrope (8 Kens and Roberts). Which is the true reproduction work? Or aren’t they all?

This compilation of a single vision or a larger ‘truth’ from a messy table was also evident in Flickr Flow (2009),  a commission that sought to visualize the city of Boston, starting with the particularly ‘dirty’ data set of Flickr images tagged simply as “Boston Common.” The duo let those limitations and what they brought guide the form, stating: “Let’s work with that messiness; see what we can find.” The result is an elegant abstraction of ribbons that looks nothing like (but also, somehow, very much like) Boston year-round. In the process of its creation, it investigates what we as a society have preserved.

Other works explored how we search (Web Seer, 2009) , how “the alien mind” thinks (Thinking Machine, 2003) and how music might be visualized (The Shape of Song, 2002), with the last cited as ”an example of clutter yielding something useful.”

The presentation culminated with Wind Map (2012–). Also in MoMA, this piece was the most clear presentation of the pair’s iterative approach to data visualization, a case study that showed explorations from the abstract to the psychedelic, with the ‘final’ version resulting from the addition of a single line of code to an earlier iteration. Starting with the simple, seemingly ethereal (and almost Ono-esque) question “What does the wind look like?” and the desire to “make complex data easily accessible,” they created — they would have us believe unwittingly — a practical and emotional tool.

The resulting real-time visualization was picked up by meteorologists and combined with other data in weather maps, but also caused Louisiana residents in the path of Hurricane Isaac to reach out to the artists as they tracked the storm in real time. It was also picked up by school teachers and other scientists who used it to teach and to study their own passions. None of these were intentions; they were all unexpected results.

The unexpected results of Wind Map

Indeed, through almost all of the works presented, Viégas and Wattenberg seemed to speak to the utility of data, while often deferring to others in taking on that utility. They were readily willing to accept their work in a continuum where others (for example) could then take the code and build something new or explore another facet, as the two moved on to a new subject. They were driven not by “What can this do?” but by “What happens if we do this?” and seemed to view the usefulness of a project like Wind Map with the same wonder that they viewed the initial question of “What does the wind look like?”

Here any observer could be forgiven for a little ambivalence. The work done by Viégas and Wattenberg is — to those who enjoy visualizing data — smart and well crafted. The pieces in MoMA deserve that recognition. They do make one think — but mostly about what can be built upon their efforts.

For those looking to draw the line, this may fall too much on the ‘art’ side. The pair seem decidedly more interested in the baserate questions over the relational ones. (McGrath 160) Before making things, they certainly aren’t asking where the project will be “in ten, twenty, or even fifty years,” and the word “persona” had no place in the conversation. However, they do “value ephemerality and even magic” and seem to believe that “Not everything about a project must be rationalized or demystified.” As seen in those Wind Map explorations, they’re not afraid to “Make a useless [drippy, psychedelic] or disinterested version” of a project. (Sayers)

Looking to Miriam Posner, the pair’s work (again, as presented here) shies away from a critical engagement. They seem content to pose questions and make tools that others may then utilize — but the investigation stops at form and leaves impact to others.

To directly contrast Viégas and Wattenberg with some projects that Posner admires: How does a colorful visualization of Boston compare with Jacqueline Goldsby’s Mapping the Stacks that aims “to describe and arrange collections related to African American History in Chicago?” How does the composition of “8 Kens and Roberts” in the Art of Reproduction compare with David Kim’s ‘Data-izing’ the Images: Process and Prototypes, wherein Kim used the visualization to question the photographer’s categorization of his Native American subjects? Both speak to us about perceptions and ‘lies’ — one through form, the other through culture. (Posner)

Of course not all visualization (or art) must address the bigger issues — and even Posner knows this. Sometimes it just gets the conversation going, placing the data most clearly in front of those with the itch to investigate further. (And it’s another false dichotomy to decide we have to somehow judge one of these approaches over the other.) In the continuum of development, the world needs people who play in the messiness and clutter, those who ask questions, tinker around and leave something half-built on the workbench. Ultimately this research and discovery become tools of their own for those who want to build higher.

– Michael Kelly, Info 601, Professor Chris Alen Sula

References:
• McGrath, Joseph. (1994). “Methodology matters: doing research in the behavioral and social sciences.” Original paper.
• Posner, Miriam (2016). “What’s Next: The Radical, Unrealized Potential of Digital Humanities.” Keystone DH Conference, University of Pennsylvania, July 22, 2015. http://miriamposner.com/blog/whats-next-the-radical-unrealized-potential-of-digital-humanities.
• Sayers, Jentry (2018). “Before You Make a Thing: Some Tips for Approaching Technology and Society.” https://jentery.github.io/ts200v2/notes.html

The Feeling of Technology

What makes us feel?

From a biological perspective, it is proven that nerves located at integral parts of our bodies help us interpret external stimuli that come in contact with our body. The amygdala in our brain is a limbic structure that helps us process emotions and is a component that makes humans unique. The way our bodies have evolved have made us into analog creatures that react well to external stimuli in the natural world and this in turn has helped us become highly adaptable to earth’s different environments (Norman, 2008). From a technological standpoint, what happens when we begin to try to build machines to be more like us? What happens when we want our machines to then replicate our innate emotions or our psyche, to perform for us?

These were questions that I thought of when I was attending UXPA’s Emotionally Intelligent Design Workshop on February 16th. During this workshop, Pamela Pavliscak, a specialist that studies the relationship between our emotions and technology, asked us to partner up and design an app or piece of technology with human emotion in mind. We were required to use two themes as the basis of our invention. For myself and my partner, we had to create a dating app for people that are single. To help us create our invention, Pamela offered examples on how the tech industry has already began using forms of emotion, like our gestures and tone of voice, to implement design features that help build programs that react to us. Their reactions to our emotions will then prompt the machine to respond in a way that’s human, but not quite.

An example of this is SimSensei, a virtual human interviewer, which was created as a means to help health care professionals make more informed decisions on their patients based on their responses to the virtual interviewer. SimSensei is represented by a virtual human named Ellie, who is programmed to conduct interviews that help “…create interactional situations favorable to the automatic assessment of distress indicators, defined as verbal and nonverbal behaviors correlated with depression, anxiety, or post-traumatic stress disorder” (DeVault et al, 2014, p. 1061). Essentially, by creating a virtual helper like Ellie, people at risk of certain mental health disorders can feel they can open up to her, and in turn they can receive the right treatment. Patients are often misdiagnosed in the medical field so I think SimSensei has the right programming to flag warning signs of a particular disorder (keep in mind that it is mainly being used in diagnosing mental health issues).

In my honest opinion, it almost feels like Ellie has been programmed to trick patients into thinking they can trust it. During the course of an interview, the patient is being monitored, and every question Ellie asks is to create a response from the patient, either through speech or through facial changes. Here is a YouTube video that will help you see what sort of questions Ellie is programmed to ask to during her interviews and the type of facial tracking the machine uses.

Another great example offered to us is Toyota’s 2017 movie on a futuristic vision of how some cars may be developed (access it here ). The car featured in this short movie is a concept model, along with the AI named “You-ee” that is built into it. We see aspects of the car’s AI offer advice, act as “wing-man”, and my personal favorite – give positive reinforcement. During the workshop, only the clip from 5:45 to 6:34 was shown. Seen in its entirety, we get a glimpse into what an emotionally intelligent system can do for us. By giving something like “You-ee” human-like qualities (like its ability to make a joke out of Noah’s messy hair), it allows us to view the car as an extension of ourselves. More importantly, I think having a dependable AI is something that will allow individuals to flourish and establish better ties with their human counterparts.

Learning about the different types of emotion-based systems that are already on the market reminded me of Phoebe Senger’s remarks on AI being “..autonomous agents, or independent artificial beings” (Senger, 1999, p.10). We can, at this point, say that Ellie is a step away from being an autonomous agent. Although SimSensei is only currently being used to help doctors diagnose mental health patients, won’t this tool eventually be programmed to perform the the diagnosing by itself and then also administering treatment?

After reading Senger’s article, I now understand how the effects of implementing emotion into our programs can push our machines to the next level. Ellie is programmed with a voice and is made to be able to connect to humans so that we can better understand our own species. We will always be building towards the future, but we always want to keep our connections to one another close to us. After all, humans are empathetic and this quality will be incorporated into the things we create. “You-ee” a perfect example of how the relationship between human and AI can potentially be a harmonious union.

At the end of this workshop, all the groups presented their designs and prototypes. My partner and I decided to create a dating app that required all users to scan a full body image of themselves and display it on their page. Since I’ve never used a dating app before, I was never subjected to the cruel reality of them. According to my workshop partner, dating apps can make finding a partner relatively uncomfortable and weird. Therefore, by implementing a way to circumvent the feeling of discomfort and dishonesty, we believed having your entire self displayed is a great way of creating a more open dating world. But you may ask at this point: “Where’s the portion of your app’s design that makes your prototype emotionally intelligent?”.

And I will answer: “We’re not at that point yet”.

References:

  • DeVault, David et al. (2014). SimSensei Kiosk: A Virtual Human Interviewer for Healthcare Decision Support. 13th International Conference on Autonomous Agents and Multiagent Systems, AAMAS 2014. 2. 1061-1068.
  • Norman, Don A. (1998). The Invisible Computer: Why Good Products Can Fail, the Personal Computer is So Complex, and Information Appliances are the Solution. MIT Press. Chapter 7: Being Analog
  • Sengers, Phoebe. (1999). “Practices for a machine culture: a case study of integrating cultural theory and artificial intelligence.” Surfaces VIII.


Digital Afterlives Symposium

I have always been fascinated with what happens to our digital data after our lives end. There were so many questions I had on this topic and found many of them answered when I attended a symposium on Digital Afterlives at the Bard Graduate Center. There were four speakers who presented their papers on digital afterlives: Abby Smith Rumsey, Robin Davis, Tamara Kneese, and Margaret Schwartz. Each presenter explored the various ways that we preserve, resurrect, and prolong the lifespan of digital data. They also delved into the challenges and complexities of technologies and how we understand our mortality.

A Mere Shadow of the Past: How Memory Creates Identity

Abby Smith Rumsey is a historian and archivist and she presented on the way memory defines us in regards to digital data. She first explained that there are two types of memories: 1. Memory that is embedded in our DNA and how humans are able to survive based on recalling information. 2. Acquired memory that we utilize in our day to day life. Rumsey stated that this form of memory leads to predictions on what is going on around us and helps us function in the world.

Rumsey also stated that our imagination is memory in the future tense and that imagination forces us to think outside of our immediate surroundings and past behaviors. Rumsey then went on to discuss how books are the prosthetics of knowledge because they are extensions of our memories which we can return to over and over again. She also believes that the digital space can work in the same way.

She stated that the Web was initially created as a bulletin board, not a memory bank and that if we want to utilize it as a placeholder for memories, each of us needs to be trained in digital literacy to curate our lives. Each of us has to learn the tools needed to take action to preserve our digital memories so that it does not fade away. Rumsey believes that we cannot assume that our digital memories will live on without our active participation in making it so.

I found that Rumsey’s discussion on preserving memory relates to Joan Schwartz and Terry Cook’s article Archives, Records, and Power: The Making of Modern Memory. In this article, Schwartz and Cook state that without preservation “memory falters, knowledgement of accomplishments fades, pride in a shared past dissipates.”1 Whether an individual is uploading travel photos to a website or blogging about a family reunion, the need for preservation is paramount to in order to retain that digital information so that the memory of it is not forgotten.

The Final Death(s) of Digital Scholarship: An Ongoing Case Study of DH2005 Projects

Robin Davis is the Emerging Technologies and Online Learning Librarian at John Jay College of Criminal Justice. For her presentation, Davis focused on the digital afterlife of Digital Scholarship. Firstly, she discussed how the final death of digital data leads to it dissolving and then disappearing. Davis stated that digital data decays faster and digital scholarship requires ongoing active management to keep the website from breaking down.

Davis provided several examples of Digital Scholarship projects from 2005 and tracked their digital decay over a period of years. She demonstrated how each project showed examples of digital decay and an unexpected afterlife. One website had simply disappeared while another website was a fraudulent site where all of the text was copied and pasted from the original 2005 project website. This incident reminded me of the point that Roy Rosenzweig was discussing in his article Scarcity or Abundance? Preserving the Past in a Digital Era when it comes to digital information’s susceptibility to alteration and forgery. Rosenzweig writes “Digital information because it is so easily altered and copied, lacks physical markings of its origins, and, indeed, even the clear notion of an ‘original’”.2 The forgery of another website can lead to confusion for the user especially when trying to deduce an original document from a plausible counterfeit document.

Davis then went on to explain the various reasons why a website for a digital scholarship project can go down such as project team changes, hosting issues, lack of reliable funding, and not updating the Content Management System.

At the end of her presentation, Davis went on to discuss the importance of preservation and that it should start at the beginning of the digital scholarship project. She stated that there is nothing worse than doing all that work to just let a website crumble especially if future users want to utilize the information. She also provided preservation tips such as web recording the website or submitting the URL to the Internet Archive.

Death, Disrupted

Tamara Kneese is an Assistant Professor at the University of San Francisco and for her presentation, she focused on a deceased individual’s social media accounts and the rise of death startups. Kneese began the lecture by stating that social media accounts such as Facebook and Instagram can become treasured family heirlooms. These accounts can become a place where the relatives and friends of a deceased person can celebrate the life of that individual.

Kneese then discussed how Facebook has become a ritual graveyard and that the dead outnumber the living on the social media site. She went on to explain that in the early years of Facebook, the social media site would deactivate a deceased person’s account. After the school shooting at Virginia Tech in 2007, there was a proliferation of memorial pages on Facebook which allowed family members and friends to remember those that were lost. It also allowed journalists to find information on Virginia Tech students who lost their lives in the shooting. In response to this, Facebook created a memorialization feature for users to reconnect with the dead.

Kneese then went on to discuss the rapid rise of digital death apps in the 2000s such as Legacy Locker, DeathSwitch, and VitalLock. These apps were created so that people can plan what to do with passwords, social media accounts, and emails in the event of their death. She discussed how many of these apps quickly became defunct as there weren’t much interest by consumers in death apps.

At the end of her speech, Kneese went on to talk about how people should include their digital data when doing estate planning so that they can preserve and share their online accounts with family members. She discussed the importance of having final wishes when it comes to your passwords, emails, blogs, and websites so that family members can handle your digital remains properly.

The Haptics of Grief: A Taxonomy

Margaret Schwartz is a Professor at Fordham University and her presentation was on the taxonomy of grief and its relationship to the digital space. Schwartz began her lecture on the spectacle of suffering which she linked to deaths as the result of public executions, beatings, and hangings. She pointed to the open-casket viewing of Emmett Till’s mutilated body as a striking exhibition on sorrow.

Schwartz went on to discuss the history of preparing a dead body and stated that throughout the centuries women usually cared for the dead before burial. She explained the meticulous process of how women would wash and wrap the body in cloth. Schwartz then discussed the embalming process and how this changed the body’s physicality by providing a glamour to the corpse.

Schwartz concluded her presentation by sharing her viewpoint that our digital presence should emulate the preparation of a dead body. We should take care when accessing the digital space and treat it with respect. She believes that touch lingers in technological spaces and this is our mode of understanding. Schwartz also stated that the popular conception that the digital is non-physical is woefully inaccurate. She explained that the physicality of the digital is in the form of server farms, packets, and when we are utilizing a computer. Schwartz declared that everything that is online is tactile.

Conclusion

Each speaker brought various insights on the topic of digital afterlives that I found interesting and made me reflect on the steps I should take with my own digital data. I did notice that the key point that was continuously mentioned was the importance of preserving your digital data or memories. Several of the presenters stated that preservation of digital data should be done by everyone because that information may not only have tremendous significance to you but also to your family members and friends after you have departed from this world.

References:

  1. Schwartz, Joan M. and Terry Cook. “Archives, Records, and Power: The Making of Modern Memory.” Archival Science 2 (2002): 1-19.
  2. Rosenzweig, Roy. “Scarcity of Abundance? Preserving the Past in a Digital Era.” Oxford University Press (2003): 735-762

“Advancing Racial Equity in Your Library” Event Response

For the Event attendance, I am reviewing the webinar entitled, “Advancing Racial Equity in Your Library: Case Studies from the Field,” presented by the Race Forward Government Alliance on Race and Equity (GARE) on October 10, 2018.

The two speakers were Gordon Goodwin from the Government Alliance on Race and Equity, and Andrew Harbison from the Seattle Public Library. To help capture the intention of this talk, the goal of GARE was provided as, “to develop the capacity of libraries to make racial equity a priority within our libraries, cities, communities, and national associations.”

The topic of racial equity is a hot one being discussed in the information world, yet it is also a problem that has not been properly addressed still. With libraries being the sole free and accessible information and cultural center for most communities, racial equity needs to be made a priority. Children from poor and under-privileged areas are relying on technology and aid from public libraries more than ever to receive the same quality of education and opportunities as the more privileged communities.

If racial equity does not exist in libraries, it just adds to the problems the socially excluded face in society. Public libraries need to understand the magnitude of what social exclusion can do to a community. John Gehner points out that there are severe consequences to the, “negative perceptions affecting the way that professional librarians approach those who face social exclusion for many different reasons,” explaining what happens when libraries and their staff do not support equality.[1]

Realizing the importance of racial equity, specifically in public libraries, Goodwin and Harbison get right into it. Goodwin begins by laying out the goals they wanted this webinar to help achieve, which was first and foremost: to inform and to motivate the audience into action. I believe this is the purpose behind most, if not all, seminars and webinars dealing with social issues, specifically those about the information world. They are tools to educate and spread awareness for certain topics that are typically ignored, and motivation is the key to enacting change. Goodwin states right away that he wanted to, “Motivate listeners to take action, and how exactly to do that.”

The rest of the objectives for the talk were to understand the critical need for libraries to focus on race and improving equality for all communities, to learn about the ideas and tools that support racial equity, and how libraries are applying all of this to increase access and improve life for the patrons and staff of color.

Next the definition of racial equity is given as, “Closing the gaps so that race does not predict one’s success, while improving outcomes for all.” It is pointed out that race plays an important factor in determining how well someone does in life. Race helps to determine the barriers or blocks that people of color face in their life. Goodwin states that with improved racial equity, libraries can become places that help eliminate those barriers, and help to reduce race as decider for the success of an individual.

Putting race in front of equity targets the strategies for improving the quality of life and reduction of barriers that people of color face. Goodwin wants people to have an understanding that race does not separate humans beyond the superficial level of appearance, and that the practices and enforcement of laws within American society are still discriminatory, despite having removed the legality of segregation and racist discrimination. The cultural institutions we have still contribute to outcomes that disadvantage people of color, and that an awareness of this is an important first step in the right direction.

Briefly, Goodwin acknowledges the equal importance addressing the inequities faced based on gender, class, and disabilities. The intersectionality of these issues is key, as race plays a role even within the context of gender, class, and disabilities. He then continues onto the topic of how to begin achieving racial equity.

Thinking about issues of race and racism, Goodwin states a common tendency to focus on individuals, to immediately think about who is racist and how. It is better to focus on the institutional basis of racism, that changes within the structures of society are more important than individual cases or people. We need to be asking what roots of racism and prejudice exist within the foundations of our government and institutions, our groups of systems that determine how society functions. This will provide more equitable outcomes. Goodwin claims that, “achieving racial equity requires us to target strategies to focus improvements for those worse off,” and that there’s a need to, “Move beyond service provision to focus on changing policies, institutions and structures.”

Going into the history of libraries, and how during the creation of these institutions, people of color were not allowed any access. The roots of many laws and policies made at this time are still prevalent. Thinking about what laws and policies may still be negatively affecting certain communities inadvertently today can begin to address what changes need to be made. This means that there are rules that can unintentionally hurt certain people, such as the targeting of low-income groups that prevents people from participating fully.

Along this vein of thinking, there are also invisible or unknown prejudices ingrained into people by the institutionalized racism of our society that can be very harmful, as this prejudice leads to racist actions that can negatively impact people of color and the opportunities they receive. The example provided for this was a white librarian being more helpful to white patrons, waving their fees more often, and providing them with more renewals or leeway then they do for patrons of color. Collecting the data on the impact of practices and procedures on people of color is important in finding out what changes need to be made the most.

Implementing a racial equity initiative is the proposed solution for effectively changing things at the root of the problem, not just address individual blame or racism. Harbison begins polling the online audience on how many of them represent libraries that already have such an initiative. Case studies are gone through, providing evidence on what these initiatives have been able to successfully achieve and what impact on racial equity they have had. This wrapped up the webinar in an ideal way, as the first objective was to motivate action. Examples of how institutions executed that call for action and created a better society with better opportunities and a more equal treatment of people of color in places so relevant to the social exclusion and information access gap provide the best motivation for the audience, as they are able to see that this action works.

[1] John Gehner. Libraries, Low-Income People, and Social Exclusion, p. 39.

 

-Brianna Martin, Sula Info 601

Webinar can be accessed here: http://www.ala.org/pla/education/onlinelearning/webinars/ondemand/racialequity

Slides provided to accompany presentation found here:http://www.ala.org/pla/sites/ala.org.pla/files/content/onlinelearning/webinars/archive/Advancing-Racial-Equity-in-Public-Libraries_final.pdf

References:

John Gehner (2010): Libraries, Low-Income People, and Social Exclusion, Public Library Quarterly, 29:1, 39-47.

 

Observation: Ridgewood Community Library

Ridgewood Library buildingThis week, I visited the Ridgewood Community Library, a branch of the Queens Library. Even though this is my neighborhood library, I had never spent time there except to pick up books I’d had transferred. The library is a fairly small branch housed in a beautiful brick building built in 1929. It was the first branch of the Queens Library to be constructed with funds from the city rather than from Andrew Carnegie. Renovated most recently in 2011, the library is fully accessible, with elevator access to every level. It is clean and well lit, with lots of natural light on the main level.

Ridgewood Library plaque

 

After entering the building at street level, I went downstairs to see the large meeting room for events, as well as a dedicated children’s room, which houses all of the children’s material. This room has its own circulation and reference desks, computers, and bathrooms.

The indoor book drop is located on this level just outside of the children’s room. The outdoor book drop is located down a ramp next to the main entrance, which allows for 24-hour book return. Both book drops use a computerized system with a retractable metal flap that opens when materials are placed on a conveyor belt. This system usually works smoothly, but I have had issues such as the machine being out of order or not sensing books that I placed on the belt.

I next went up one level from the entrance to the large main floor of the library, which houses the teen and adult sections. At the circulation desk at the center of this room, as well as the one in the children’s room, checking out books is fully automated, with a touchscreen monitor and a pad that senses library cards and books. This system is fairly straightforward to use, although in my experience, it’s not always clear how to complete the checkout process, and I’ve seen other people having difficulties as well. I think that instructions for checking out could be relayed more clearly on-screen.

The reference desk on this floor is positioned by the back wall toward the middle of the room. At the reference desk, patrons can sign up for the 20 teen and adult computers located in a balcony area, which offer free internet access, Microsoft Word, and limited free printing. A desk near these computers provides technical support. There is only one single-occupant bathroom for the entire floor, although I do appreciate its being labeled with the inclusive term “all-gender.”

This branch has different hours every day of the week, and is closed on Sundays. Ideally, it would have more consistent and longer hours to better serve patrons. I visited on a Tuesday, when it’s only open from 1 p.m. to 6 p.m. I asked the librarian at the reference desk if this issue was budget-related, but he explained that Tuesday has always been a short day due to staff training in the morning. The reference librarian did mention austerity measures currently in place that affect how many new materials the branch can acquire. The library’s programming, fortunately, is robust and seems to reflect the diverse population it serves. On its website, I saw a wide array of free programming, including kids’ Jeopardy, English as a Second Language (ESOL) lessons, a class on dealing with stray and feral cats in the neighborhood, a Financing Your Education session, and Flamenco dancing.

This branch is also impressive for its collections in languages that reflect Ridgewood’s immigrant population. In the adult section, there are designated shelves for languages including Albanian, Polish, Serbian, and Spanish. There is also a “New Americans” section geared toward immigrants, with videos, books, information pamphlets, and ESL materials. The literature near the circulation desk advertising library and community resources is printed in many languages. Having lived in Ridgewood for more than five years, I can attest to the large Eastern European and Spanish-speaking populations.

Ridgewood Library New Americans area

 

When I arrived at 1:30 p.m., the library was very quiet. Once school let out though, the teen section filled up and became loud and boisterous. Conversations reached the point of yelling, and because there weren’t enough tables or chairs, some students sprawled out on the floor. Since the teen and adult sections share the main floor, this noise filled the entire area and made it difficult to focus or hear the reference librarian as he answered a question.

While I think it’s great that teens are using the library, a more separate teen area like the younger children have would be ideal, as it would allow the rest of the library to remain a (reasonably) quiet environment. The reference librarian on the main level said that it can be a challenging place to work just because it does get so busy and loud. To me, these issues speak to the ever-present tension between providing access to everyone and ensuring that all groups of patrons have a good experience at the public library, all while dealing with space and budget constraints.

It seems like the best option for addressing the high volume of patrons at the Ridgewood branch would be to expand the building or move to a new location. Alternately, perhaps an additional neighborhood branch would help to address some of these issues. Of course, this is dependent on funding from the state and city governments as well as private sources. This blog post from YALSA (Young Adult Library Services Association) gives recommendations for dealing with noise and disruptions from teens after school when expanding isn’t an option. Suggestions include rearranging shelving and furniture to create noise barriers, opening up meeting rooms for teen use after school, and scheduling programming and activities for teens during this time.

Overall, while the Ridgewood branch faces challenges, I do think it’s doing a great job of targeting materials, programming, and resources to the needs and interests of the community it serves.

 

Observation of the Cooper-Hewitt Smithsonian Design Museum

When considering the kind of information environment I wanted to observe, I wanted to observe an institution whose mission centered around engagement with and education about art objects. I chose to observe the Cooper-Hewitt Smithsonian Design Museum as it is known  as a trailblazer in the field of interactive museum experiences.  I believed I would have the opportunity to observe the intersection of people, technology, and art collections in one space.

I visited the Cooper-Hewitt during a weekday morning shortly after it opened for the day. The Cooper-Hewitt is a converted mansion on the Upper East Side, situated in the middle of Manhattan’s “Museum Mile.” It is known as the Mecca of museum interactives, with touch screen and immersive digital tools featured prominently in almost every gallery space.

After I entered the museum, myself and a few other visitors made our way to the ticketing counter. There, we were given a demonstration of the museum’s most notable digital tool, the digital “pen.” The visitor services associate held up a sample wall label explaining if we pressed the end of the pen to a cross symbol on the label, we could save artworks we enjoyed. The works saved by the pen became a part of our own curated collection which we could access via an online code after our visit. I think this is an interesting way for the Cooper Hewitt to encourage their visitors to engage with works in the collection and continue their exploration outside of the museum.  As I stepped away from the counter, I observed another visitor approach the counter to ask an associate a question. The visitor pointed to his digital pen and asked “do you give out these out so I won’t take pictures in the gallery?” The associate assured the visitor that they could still take photographs with their cellphone, but encouraged them to try the pen. They explained the pen  provides clear images without the glare of the display cases, which the visitor can access at any time. The visitor did not seem entirely convinced, but made their way up to the main exhibition.

Interactive Tables: Interacting with the Web of Objects (Left) and Design Studio (Right)

As I made my way to the  second floor and into the main exhibition, Saturated: the Allure and Science of Color, I noticed display cases all around the room with multiple objects inside. Near the displays and scattered around the room were table-sized touchscreen tablets. When I arrived, many visitors were hunched  over the touchscreens with their pens in motion. Upon approaching the first table, I began reading the introductory text while other visitors continued to move their pens around the screen. The prompts on the table asked visitors “what will inspire you”, “what will you design,” and “be inspired.” Each screen table allowed four visitors at a time to design their own object and learn from a moving web of circles. Each orb in the web contained an object from the Cooper-Hewitt’s extensive permanent collection. From observing visitors at these tables, older patrons seemed to be apprehensive of the display oftentimes, avoiding or not approaching the screens. Younger visitors appeared very comfortable with interacting with this kind of technology  and spent a majority of their visit designing their own virtual objects. Most visitors I observed did not interact with the moving web of images, instead opting for the more interactive features of the display. The touchscreen tables allowed visitors to engage with ideas from the galleries and actively design, but it seemed not many visitors were engaging with the wider collection in the way the museum was anticipating.

The Wall Label (Left) and the Pen (Right)

Observing visitors with the pen was more interesting. With the large tables, it appeared that many visitors approached the screens, because they were unfamiliar with its presence in a traditional museum gallery. Their curiosity with the technology seemed to be its main draw. Despite unfamiliarity, they had some inherent ease using the touchscreen technology, as I assume most visitors are already familiar with using a smartphone or iPad outside the museum. The digital pen was a little different as it is a piece of technology foreign to most people. and takes some effort to become comfortable with it. I observed many visitors struggling to save objects with their pens. A few visitors, frustrated with this process, let the pen dangle from the wrist-strap while they proceeded to take photos with their smartphones. It appeared patrons were either very engaged with the digital pen technology or ignored it all together. From my perspective, if a visitor was feeling apprehensive in this technologically dense environment, their interaction with the pen was the first thing to go.

In many ways, the Cooper-Hewitt functions as an information dense environment. The museum allows their patrons to engage with works on view, but also tap into their larger collection through the use of interactive technology. Given its density and foreign technologies, I found that many visitors’ “information seeking behaviors” were affected by what Elfreda Chatham defines as a sense of risk-taking. Visitors to the museum, in order to trust the information from the  Cooper-Hewitt’s exhibitions, needed to trust the new technology as their connection to the information. I think the risk of not understanding how to use the pen or the touchscreen tables, made some visitors avoid the information all together.

 

Sources

Chatman, E. A. (1996), The impoverished life‐world of outsiders. J. Am. Soc. Inf. Sci., 47: 193-206. doi:10.1002/(SICI)1097-4571(199603)47:3<193::AID-ASI3>3.0.CO;2-T