“Advancing Racial Equity in Your Library” Event Response

For the Event attendance, I am reviewing the webinar entitled, “Advancing Racial Equity in Your Library: Case Studies from the Field,” presented by the Race Forward Government Alliance on Race and Equity (GARE) on October 10, 2018.

The two speakers were Gordon Goodwin from the Government Alliance on Race and Equity, and Andrew Harbison from the Seattle Public Library. To help capture the intention of this talk, the goal of GARE was provided as, “to develop the capacity of libraries to make racial equity a priority within our libraries, cities, communities, and national associations.”

The topic of racial equity is a hot one being discussed in the information world, yet it is also a problem that has not been properly addressed still. With libraries being the sole free and accessible information and cultural center for most communities, racial equity needs to be made a priority. Children from poor and under-privileged areas are relying on technology and aid from public libraries more than ever to receive the same quality of education and opportunities as the more privileged communities.

If racial equity does not exist in libraries, it just adds to the problems the socially excluded face in society. Public libraries need to understand the magnitude of what social exclusion can do to a community. John Gehner points out that there are severe consequences to the, “negative perceptions affecting the way that professional librarians approach those who face social exclusion for many different reasons,” explaining what happens when libraries and their staff do not support equality.[1]

Realizing the importance of racial equity, specifically in public libraries, Goodwin and Harbison get right into it. Goodwin begins by laying out the goals they wanted this webinar to help achieve, which was first and foremost: to inform and to motivate the audience into action. I believe this is the purpose behind most, if not all, seminars and webinars dealing with social issues, specifically those about the information world. They are tools to educate and spread awareness for certain topics that are typically ignored, and motivation is the key to enacting change. Goodwin states right away that he wanted to, “Motivate listeners to take action, and how exactly to do that.”

The rest of the objectives for the talk were to understand the critical need for libraries to focus on race and improving equality for all communities, to learn about the ideas and tools that support racial equity, and how libraries are applying all of this to increase access and improve life for the patrons and staff of color.

Next the definition of racial equity is given as, “Closing the gaps so that race does not predict one’s success, while improving outcomes for all.” It is pointed out that race plays an important factor in determining how well someone does in life. Race helps to determine the barriers or blocks that people of color face in their life. Goodwin states that with improved racial equity, libraries can become places that help eliminate those barriers, and help to reduce race as decider for the success of an individual.

Putting race in front of equity targets the strategies for improving the quality of life and reduction of barriers that people of color face. Goodwin wants people to have an understanding that race does not separate humans beyond the superficial level of appearance, and that the practices and enforcement of laws within American society are still discriminatory, despite having removed the legality of segregation and racist discrimination. The cultural institutions we have still contribute to outcomes that disadvantage people of color, and that an awareness of this is an important first step in the right direction.

Briefly, Goodwin acknowledges the equal importance addressing the inequities faced based on gender, class, and disabilities. The intersectionality of these issues is key, as race plays a role even within the context of gender, class, and disabilities. He then continues onto the topic of how to begin achieving racial equity.

Thinking about issues of race and racism, Goodwin states a common tendency to focus on individuals, to immediately think about who is racist and how. It is better to focus on the institutional basis of racism, that changes within the structures of society are more important than individual cases or people. We need to be asking what roots of racism and prejudice exist within the foundations of our government and institutions, our groups of systems that determine how society functions. This will provide more equitable outcomes. Goodwin claims that, “achieving racial equity requires us to target strategies to focus improvements for those worse off,” and that there’s a need to, “Move beyond service provision to focus on changing policies, institutions and structures.”

Going into the history of libraries, and how during the creation of these institutions, people of color were not allowed any access. The roots of many laws and policies made at this time are still prevalent. Thinking about what laws and policies may still be negatively affecting certain communities inadvertently today can begin to address what changes need to be made. This means that there are rules that can unintentionally hurt certain people, such as the targeting of low-income groups that prevents people from participating fully.

Along this vein of thinking, there are also invisible or unknown prejudices ingrained into people by the institutionalized racism of our society that can be very harmful, as this prejudice leads to racist actions that can negatively impact people of color and the opportunities they receive. The example provided for this was a white librarian being more helpful to white patrons, waving their fees more often, and providing them with more renewals or leeway then they do for patrons of color. Collecting the data on the impact of practices and procedures on people of color is important in finding out what changes need to be made the most.

Implementing a racial equity initiative is the proposed solution for effectively changing things at the root of the problem, not just address individual blame or racism. Harbison begins polling the online audience on how many of them represent libraries that already have such an initiative. Case studies are gone through, providing evidence on what these initiatives have been able to successfully achieve and what impact on racial equity they have had. This wrapped up the webinar in an ideal way, as the first objective was to motivate action. Examples of how institutions executed that call for action and created a better society with better opportunities and a more equal treatment of people of color in places so relevant to the social exclusion and information access gap provide the best motivation for the audience, as they are able to see that this action works.

[1] John Gehner. Libraries, Low-Income People, and Social Exclusion, p. 39.

 

-Brianna Martin, Sula Info 601

Webinar can be accessed here: http://www.ala.org/pla/education/onlinelearning/webinars/ondemand/racialequity

Slides provided to accompany presentation found here:http://www.ala.org/pla/sites/ala.org.pla/files/content/onlinelearning/webinars/archive/Advancing-Racial-Equity-in-Public-Libraries_final.pdf

References:

John Gehner (2010): Libraries, Low-Income People, and Social Exclusion, Public Library Quarterly, 29:1, 39-47.

 

Newman Library Observation


The Baruch College Newman Library is a prestigious building located off of third avenue and 25th street, near the Flatiron and Gramercy Park district of Manhattan. Their website advertises the school as being, “in the heart of one of the world’s most dynamic financial and cultural centers.” The variety of patrons that come in to the library represent that extremely well.

The largest portion of students that attend the school are business and finance majors, so most of the books are textbooks cater towards this, though there are other types of books available as well. The Newman library is one of the busier CUNY school libraries, as not just the Baruch students- but alumni, staff, and other CUNY students utilize it as well. Its location is also very conveniently near where most of Baruch classes are held.

Working there for over a month now, I have been exposed to the majority of what the library and staff deal with on a daily basis. I’ve met the regulars, given the fines, mastered the Library of Congress Classification system, and worked both the rushes and slow periods.

Layout

Entering and navigating the Newman library can be a challenge in the beginning, though most students are very familiar with the floor plan after their first year. Walking into the building, you can either enter through card-access only turnstiles on the first floor or upstairs on the second and main floor. Here you have the circulation desk, reference department, reading room, laptop loan kiosk, computers, scanners, printers, periodicals, and reserve sections of the library. You can then use the elevator or stairs to access the third, fourth, and fifth floors. These are where the general stacks books are located. Call numbers are broken up by A-E on third, F-N on fourth, and P-Z on the fifth floor.

The laptop desk is located on the third floor, and this is where laptops and chargers are rented out to Baruch students. The sixth floor is the technology department and computer lab that is open to Baruch students only. This is also where the Bursar and financial aid offices are located. The only way to access the sixth floor is through the elevators located on the first floor. The first floor has the security office, student eating area with vending machines, and lockers. This makes giving directions a bit more difficult for staff, especially to newer patrons.

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Technology Rentals

The Newman library circulation desk is the center for the majority of the rentals available for students. Here Baruch students may check out cameras, tripods, recorders, microphones, three types of headphones, five types of calculators, DVDs and players, hdmi cables, and presentation remotes. Each type of equipment has its own rules and check out procedures.

The calculator options are graphing, financial standard or professional, basic, and scientific. There are semester long, two week, three day, and daily loans offered. Students check these out on a first come, first serve basis, which is why priority is given to current Baruch students, though the library has quite an impressive stock. Students may also rent Mac and PC laptops, though this is not done at the circulation desk. The majority of interactions with patrons at the circulation desk are for technology loans.

Rentals and Reserves

Reserve textbooks and DVDs are found on the shelves behind the circulation desk and must be requested by the patron to check out. They are organized by the course code that placed the material on reserve and alphabetically by the professor’s name within the course section. Patrons must know at least the title of the reserve book they want, and ideally the course number as well. If no course code is found, staff must search the Baruch catalogue.

Most materials are given for either multiple weeks, daily, and three hour periods. Reserve materials are only loaned for three-hours at a time, and most students keep them inside the library because of this. Other books are given to students for four weeks and are allowed to be renewed a maximum of three times- unless requested by another student. Faculty and staff may reserve for more extended time periods and are not as strictly held to renewal limits. Professors may rent books and DVDs but not technology or room keys. All returns, excluding tech rentals, may be given to staff at the circulation desk or dropped in the book drop. The patron must physically hand in technology rentals to a staff member.

Interlibrary loans (ILL) and the CUNY Book Delivery service (CLICS) are available here as well. ILL books are sent from any local library and delivered and processed separately from all other books. They have their own check out/in program, separate from Aleph. Students may also request books from any CUNY library and have them sent here, as well as return the books at any CUNY library. This is the CLICS service. These books are treated the same as the Baruch stacks books, except placed in a different location when returned or requested daily. All CLICS and ILL books are located behind the circulation desk on the shelves beside the reserve materials.

Late Fees

There are strict late fees that automatically occur when patrons return items late, and the size of the fee depends of the item in question. Calculators are the lowest charge, being $5 a day. This is done to ensure that the library stock does not run out, students are much more likely to return items on time when the fines are so high. The library does have a cap on student fines, so that the bills are not posted to the bursar office until they reach $25 or over. This helps make sure the bursar office does not get bogged down with paperwork and that students are not forced to pay for lower fines or being late for the first few times. The more in demand items have larger fees, so laptops and cameras are much higher. The items that are shorter rental periods like reserve textbooks and room keys have hefty fines as well, these are more frequently check out and needed by most students.

Study, Presentation, Interview, and Carrel Rooms

There are a variety of rooms that students have access to. There is an online reservation system on the Newman library website where students sign up for time slots in advance. There are small group study rooms and large group study rooms as well as graduate only rooms available for reservation on the site. The sixth floor also has a section for room reservations, though these are not locked and students may use them as they please. These time slots fill up fast, though staff is allowed to book rooms for patrons if there is open availability, a rare commodity. Students who book rooms must come to the circulation desk to check in and rent the keys. The study rooms can be booked for a maximum of two hours or a minimum of thirty minutes.

Presentation rooms are for small groups of people who need a projector and these rooms are not reservable, but loaned out first come first serve. This is the same for interview rooms, but these are small one-person rooms where students can practice for interviews as well as use for remote/Skype interviews. These two rooms can only be used and loaned out for one hour, with one renewal if no one is put on a waiting list. The carrel rooms are larger rooms with cubby sections for quiet study. There are separate graduate and undergraduate carrel rooms, and each room has multiple keys for each cubby section. These keys are daily loans and students may have them until the circulation desk closes.

Patron Catering

As stated earlier, the Newman library is primarily a space for the students, an incredibly wide array of amenities are offered to the Baruch undergraduate and graduate students, as well as certain loans reserved for Alumni and other CUNY students. All the technology, book, and room reservation rental services are available to Baruch students, as they are the first priority patrons. The goal is to make sure that the students are given access to everything they need to succeed in class. Students can use the space for studying, practicing presentations, homework, student group meetings, and even preparing for job applications and interviews.

The library circulation desk is open from 9am until 10 on Monday through Friday, as well as 10am to 8pm on weekends, while the main library is open from 7am-midnight everyday. During finals season the library is open continuously from 7 am on December 10 through 11:59 pm on December 21. This 24-hour policy only applies to Baruch students between midnight and 7 am, other patrons must wait until 7am to enter. This is done to ensure that Baruch students have priority to all books and study rooms, as well as to more easily allow patrons to enter using their Baruch id cards to gain access to the building after normal hours are over.

Conclusion

Overall the Newman library has a plethora of resources available to students and is a great space for students and faculty to work. The library has become much more than a place to rent books, and the way they have integrated technology, spaces to work, and book renting together is both successful and innovative. The resources offered here are very generous and surprisingly well stocked. This library has become an integral place for most Baruch students, providing them with more than enough to get through graduation and even after, as the alumni continue to utilize the services here.

 

 

By: Brianna Martin