Suhair Khan, Street Museum of Art, Little Robots Friends

Person: Suhair Khan

My person is Suhair Khan, project manager at Google Arts & Culture. A click on the link will immediately pull up the world’s array of art collections, stories, and cultural sites onto your screen. You can check out the local Guggenheim Museum to see what exhibitions are happening or hop over to Vienna to see your favorite painting of ‘The Kiss.’ If you’re feeling adventurous, you can use one of Google’s VR tools to stroll down the murky paths of the Catacombs of San Gennaro in Naples and discover a new collection of mosaics. The beauty of this platform is everything is up to the viewer to decide where they want to go, what they would like to see, and how long they want to be there for. And the best part? This viewing experience is free and meant to be enjoyed in the comfort of one’s home (or in my case, a tiny coffee shop in Greenwich Village).

So what is Google Art and Culture? Simply put, it is a platform launched in 2011 to “provide access to art and culture to everyone and everywhere” (Gajardo & Lau, 2017). Google Art and Culture has kept this mission true. So far, Suhair and her team of engineers have partnered with over 1200 non-profit cultural institutions, galleries, and artists across 70 countries to share, preserve, and present some of the most beautiful artworks and curated stories online.

Suhair is no stranger to multicultural experiences. She grew up in Milan, London, and South Asia and have led projects in the UK, Australia, Indonesia, and Korea. Her mission is to have art and culture accessible to people who can’t travel and “make sure distance and culture doesn’t get in the way of resources and sharing” (Appleby, 2018). This is what technology has allowed us to do: break down the barriers and show art no longer needs to be confined to a physical space but can be made accessible anywhere online. Suhair is reconstructing the way people engage with art by making the experience easier and less intimidating. Instead of traveling to a particular place, the artwork is brought to the viewer. This reminds me of the ‘armchair traveler’ when early photographers would send souvenir photo albums to loved ones back home so they can feel like they were visiting these faraway places without leaving their seat. Technology has allowed us to revitalize the role of a digital ‘armchair traveler’ by making the experiences even more realistic and interactive.

So how can we relate Suhair’s work to the information field? First, Google Art and Culture is showing us a way we can present digitized information meaningfully by “creating networks of connections with context” (Appleby, 2018). We can see this with museum curators’ taking the role of digital storytellers as they now need to consider writing stories for audiences outside of the typical museum-goer realm. Second, we can take note of Google Art and Culture’s broad ways of searching for information. Categorizing artworks by color, popular topics, place, time, historical movement, etc., can inspire us to think outside of our usual groupings and be more ambitious in the pathways we create. Third, a look into Google’s features such as shared birthdays or their famous art selfie app that matches viewer’s face with an artwork provides more intimate and personal ways of engagement that IXD professionals can consider. Finally, the biggest takeaway is the multidisciplinary approach to sharing information. By collaborating with institutions and including tools that compare artworks from various cultures, the information no longer exists as a single narrative in support of one view but is transformed into a collection of narratives in support of cultures around the world. Thereby, viewers are able to get a well-rounded understanding of society and adopt a different cultural perspective.

Place: The Street Museum of Art

I decided to take a more unusual and unconventional route by picking The Street Museum of Art (SMoA) as my place of interest. I would say this is unusual than the rest because SMoA isn’t actually a physical museum, but it is an international, public art project that takes their exhibitions onto the streets and uses the city’s urban environment as their canvas. So far, the exhibitions have been held in New York, London, and Montreal. A look on SMoA’s website reveals their projects have transformed city streets into gallery walls where “admission is always free and the hours are limitless” (“The Street Museum of Art”, n.d.).

In Plain Sight’ is an exhibition held in Williamsburg, Brooklyn and features the works of eleven artists “to encourage visitors to rediscovery this city through a street artist’s perspective…. And imagine the artists on their search for the ideal urban canvas” (“In Plain Sight,” n.d.). As mentioned, most of the artworks are hidden or have been cleverly positioned so the viewer would pay attention to sites that are usually ignored and thereby, ‘rediscover’ the urban city. This won’t apply to me as much as I have never been to Williamsburg before. With nothing but a digital Google map, I took the subway to Williamsburg on a sunny Friday afternoon to embark on my urban scavenger hunt.  

Screenshot of ‘In Plain Sight’ Google Map

While searching for these artworks, it made me think about some of the topics discussed in class, such as the concepts of permeability and permanence. What happens when these places don’t exist anymore, will the artworks still be archived? How will it be archived – through photographs snapped and shared? I was only able to find two out of eight artworks and gave up on the last three. It may have been partly my fault, as I chose to go with the exhibition from 2012. However, this exhibition made me also think about the art world- how does this experience differ from an exhibition at a museum or gallery setting? In my opinion, the biggest difference was that this urban museum experience became much more personalized. I wasn’t confined to a physical space, I didn’t feel intimidated, and I loved how customizable the guide was. I could listen to music, pause the exhibition and grab a bite to eat, or even complete it over a span of a few weeks. It was also nice to know that my exhibition journey is unique in the sense that there was no specific path given to see the artworks, while museum settings usually give viewers a direct path to follow.

This exhibition also varies greatly from the online ‘In Plain Sight’ on Google Art and Culture. Instead of having everything presented at once on a single platform, SMoA was completely opposite: I had to physically go out and search for all these places myself. Unlike the ‘armchair traveler’ experience that Google Art and Culture provides, SMoA builds upon the ‘in situ’ concept of experiencing the art at its original place. Even though most of the artworks are no longer on view, I would say art in situ becomes more of a valuable experience because I had to physically travel and search for the places. Not knowing what to expect, then being incredibly amazed to find the artwork became a much more memorable, emotional, and personal experience than it would have been seeing it as a digital exhibition.

Thing: Little Robot Friends

I chose the Little Robot Friends (LRF) for my thing. I was searching for fun gift ideas for my nephew when these little tiny adorable creatures caught my attention. Hours later, I found myself still watching their YouTube videos and I ended up almost buying a robot myself.

LRF are programmable, customizable robots that teach kids aged seven or higher how to code. For $49.99, you can purchase a DIY kit or already assembled kit, which also comes with its own coding software filled with open-source-code to program new robot behaviors.

“They can sense the amount of light in a room, they can hear with a small integrated microphone, they can detect your touch and they can also communicate with other Little Robot Friends using infrared light (like your TV remote). They have two RGB LED eyes and a 250mW speaker for expressing their current mood. The brain is an 8-bit 32K microcontroller that provides a lot of space for coding behaviours and storing memories.”

(“Little Robot Friends,” 2016)

This project is similar to Google Art and Culture and SMoA because of the flexibility of customization for its users. For instance, you are welcome to alter LRF’s personality. I would say LRF is able to create an even more engaging experience than the rest because of the emotional connect. They are robots that are personalized, tangible, meant to be held in one’s hand that can elicit empathy with the robots, and empathy with coding.

“Each interaction with your Little Robot Friend is stored as a memory, and changes how it will behave over time. We are working hard to make this a profound experience, one that can surprise you and make you smile as you watch your Friend grow up.”

(“Little Robot Friends,” 2016)

This makes me think of our previous discussions of provenance, and the idea of treating archives as objects. If we are able to adopt this view and see archives as tangible, living objects such as the little robot friends, then perhaps we will be more mindful and remember that our interaction with the objects will also affect its context and memory.

References:

Appleby, E. (Producer). (2018, May 03). Episode 33: The Art of Connectivity: Suhair Khan from Google Arts & Culture. [Audio podcast]. Retrieved from http://sotapodcast.com/episodes/33

Gajardo, T., & Lau, Y. (2017). The Woman Who is Bringing Museums & Cultural Sites from All Over the World to your fingertips. The Artling. Retrieved from https://theartling.com/en/artzine/interview-head-google-arts-culture-suhair-khan/

In Plain Sight. (n.d.). The Street Museum of Art. Retrieved from http://www.streetmuseumofart.org/in-plain-sight-1

Little Robot Friends. (2016). Aesthetic Studio. Retrieved from https://www.kickstarter.com/projects/aesthetec/little-robot-friends

The Street Museum of art. (n.d.). The Street Museum of Art. Retrieved from http://www.streetmuseumofart.org/about

A Digital Sounding Board: The Internet and Filter Bubbles

Most of us have some sort of daily routine with the Internet. For example, every morning, I get up, take a shower, and then settle down in front of my computer for fifteen to twenty minutes of Internet browsing before I get ready for the day. I check my Facebook, I read the webcomics I follow, I look at my e-mail, I peruse some blogs, and I scan through viral images. Instead of morning coffee, I start my day with a blast of information. But does that blast of information contain a wide range of material from across the Internet or is it made up of content that’s been tailored just for me?

The fact is that the Internet that we see is not pure, unaffected information, but information that has gone through a variety of filters that have been placed in order to ensure that we, as users, will receive the kind of information that we most want to see. These filters involve advertisers, social media companies, search engine developers, and even self-imposed filters that we might not even be conscious of. Together, all of these filters form what author Eli Pariser refers to as “the filter bubble.” In his 2011 TED Talk, Pariser defines the filter bubble as:

Your own personal, unique universe of information that you live in online. And what’s in your filter bubble depends on who you are, and it depends on what you do. But the thing is that you don’t decide what gets in. And more importantly, you don’t actually see what gets edited out. [1. Pariser, E. (Feb. 2011) Eli Praiser: Beware online “filter bubbles”. (Video file). Retrieved from  http://www.ted.com/talks/eli_pariser_beware_online_filter_bubbles/]

Sites like Google, Facebook, and even various news sites are in the business of making sure that the content that appears on your screen is the exact content that you want to see. The reason is simple: the more they display content you want, the more time you’re going to spend on their websites, and the more they’re going to profit from the ad revenue that comes from each page you click on. They don’t have an interest in providing you with a diverse array of information, only the information that will make you stay on their site. The result is that many users find limited information, or information that merely supports what they believe/what they want to hear, when they are under the impression that they are receiving unfiltered information. Robert W. McChesney writes that filter bubbles: “keep us in a world that constantly reinforces our known interests and reduces empathy, creativity, and critical thought.”[2. McChesney, R. W. (2013). Digital disconnect: How capitalism is turning the internet against democracy. The New Press: New York.]

Filter bubbles are constructed in a variety of ways, and are designed to keep users reliant on a certain service. Pariser’s initial example is Facebook, where your News Feed is tailored based on the people you interact with on the site. Pariser tells the story of how he started to notice that his friends who posted links to politically conservative information started to vanish off of his News Feed, while the friends who posted links to politically liberal information remained.[3. Pariser, E. (Feb. 2011) Eli Praiser: Beware online “filter bubbles”. (Video file). Retrieved from  http://www.ted.com/talks/eli_pariser_beware_online_filter_bubbles/] This is because Facebook employs an algorithm that tracks how often you interact with certain people (clicking links, liking posts, commenting, etc.) and prioritizes your News Feed based on those interactions. For Pariser, who is a self-descried liberal, this meant that his liberal friends stayed on his News Feed because he would more often interact with their posts then he would his with those of his conservative friends. He was exposed less and less to opposing view points, meaning he was offered fewer chances for debate and fewer opportunities to learn something from an unfamiliar source. This does not mean that everything people online say has value, or that all of the conservative information would even be worth Pariser’s time. However, the idea of the Open Internet where all information can be accessed equally is not the Internet we have if sites and advertisers put on our content put more and more filters on our content.

According to Facebook, the News Feed is designed this way because the large numbers of Facebook friends that users have would make the News Feed unwieldily otherwise.[4. Hicks, M. (2010, August 6). Facebook tips: What’s the difference between top news and most recent? (Web log post). Retrieved from https://www.facebook.com/notes/facebook/facebook-tips-whats-the-difference-between-top-news-and-most-recent/414305122130] However, the negative is that users are being exposed to less information that might challenge their way of thinking, and exposed to more information that supports what they already believe. Similar algorithms and personalization techniques are used on Google, and news sites like Huffington Post, Yahoo News, Washington Post, and the New York Times.[5. Pariser, E. (Feb. 2011) Eli Praiser: Beware online “filter bubbles”. (Video file). Retrieved from  http://www.ted.com/talks/eli_pariser_beware_online_filter_bubbles/] With all of these filters, how can we consider opposing view points? How can we engage in discussion? How can we learn anything? Pariser argues that because filter algorithms respond to what a user clicks on, that users eventually will only get content that satisfies their immediate wants and whims when online, rather than pushing them to think further. He says:

The best editing gives us a bit of both [thoughtful content and fun content]. It gives us a little bit of Justin Bieber and a little bit of Afghanistan. It gives us some information vegetables; it gives us some information dessert. And the challenge with these kinds of algorithmic filters, these personalized filters, is that, because they’re mainly looking at what you click on first, it can throw off that balance. And instead of a balanced information diet, you can end up surrounded by information junk food.[6. Ibid.]

The problem is, content providers, search engines, and advertisers don’t necessarily see a reason to provide users with the sort of Internet that offers them both ‘vegetables’ and ‘desert’. The system currently in place makes money, and as long as these companies are profiting, they have a limited investment in what content their users are consuming.

The more that individuals are exposed to views and information that validates and enforces their current world view, the harder it becomes to converse with others about those views, especially in a digital format. Filters help convince users that their opinions are more valid than the opinions of others, and people start to create online communities where little debate is welcomed and users mostly share the same opinions. People who don’t share those opinions might be engaged in debate, but a debate that happens face-to-face is a very different kind of debate than the kind that often happens online. So much of Internet debates boil down to people slinging insults, shutting other people down, or overusing the caps lock to make their point. Online discourse is so commonly difficult that if you search “arguing on the internet” you get a slew of images mocking the idea of online debate.[7. Though to be fair, this is possibly affected by Google’s filters on my search.] If online users were exposed to a wider variety of content that challenged their world views, would the nature of online debate change?

Webcomic artist Cameron Davis’ interpretation of online debates. From my own experiences, this certainly doesn’t apply only to men.

The good news is that while content providers and advertisers may not be interested in popping the filter bubble, there are ways that Internet users can lessen the effects that filter bubbles have on their online experience. Pariser’s website, The Filter Bubble, has a list of ten ways to reduce the effect of the filters. These techniques include deleting cookies and browser histories, setting stricter privacy settings, using browsers and sites that allow users to access the internet without providing their IP addresses, and depersonalizing browsers.[8. Pariser, E. (2011) Ten ways to pop your filter bubble. Retrieved from http://www.thefilterbubble.com/10-things-you-can-do] The other helpful thing is to make users aware of the filter bubble. We might be stuck with filters, but if we are aware that they are there and what they are doing to our online experience then we can compensate for those effects and search out information that we might not normally find otherwise. The internet may be a fantastic source of information, but if we do not utilize it properly, what’s the point of having that information source in the first place?