Blog: Person, Place, and Thing

Heidi Klise

Cultural Heritage Preservation

Cultural heritage and heritage preservation are significant components of information studies. A beautiful line from the movie The Monuments Men does a good job of explaining why it is important to preserve heritage. George Clooney’s character Frank Stokes declared, “You can wipe out an entire generation, you can burn their homes to the ground and somehow they’ll still find their way back. But if you destroy their history, you destroy their achievements and it’s as if they never existed. That’s what Hitler wants and that’s exactly what we are fighting for.” (1) The protection of heritage has been tasked to the United Nations Educational, Scientific, and Cultural Organization (UNESCO). UNESCO divides heritage into two categories, tangible (physical items, monuments, geography, etc.) and intangible (oral stories, traditions, events, etc.). My research paper will delve into examples of heritage preservation by refugees in new communities. For this assignment I want to highlight non-refugee related examples of tangible heritage: the Hawaiian mountain Mauna Kea, the journal of a WWII prisoner of war, and Swiss archaeologist Paul Collart.

Person: Paul Collart 

This coming Wednesday at NYU there is a talk called, “Heritage in Peril: Digital Approaches to Preservation.” I will be unable to attend due to class but I wish I could as it is a topic of particular interest. The keynote talk will be presented by a professor from the University of Lausanne (Unil), which, according the the event invite, “is home to the Collart Collection, the world’s most comprehensive archaeological archive of the Temple of Baalshamin in Palmyra, Syria.” (2) The temple was destroyed in 2015 by ISIS. The collection is named in honor of Paul Collart, a Swiss architect and professor at Unil, who UNESCO entrusted with the inventory of the cultural property of Syria and Lebanon. (3) Collart also led the excavation of the Baal Shamin temple in the 1950s, which was classified as a UNESCO world heritage site in 1980. It’s a mark of the 50s that a Swiss man and not a Syrian was entrusted with the cultural property of two Middle Eastern countries. However, the photographs that he took during the excavation are even more important now that the real temple has been destroyed. In a video from Khan Academy, Dr. Salaam al-Kuntar and Dr. Steven Zucker discuss Palmyra. Dr. al-Kuntar says, “[A]nd then we start asking ourselves, what is the meaning of a world heritage site if that site cannot be protected?” (4) This brings up an interesting point about heritage sites, they are protected from development but what resources does UNESCO have when sites are at risk? And if militaries are entrusted to protect sites, that leads to a larger conversation that is somewhat addressed in The Monuments Men, is a life worth sacrificing for art or architecture?

The image of Collart is from archnet.org. (5)

Place: Mauna Kea

Mauna Kea is the peak of a dormant volcano on the Big Island of Hawaii. From base to top, it is the highest mountain in the world at 32,696 feet, of which 4,205 rise above sea level. (6) The summit is sacred to native Hawaiians and is believed to be a home to the gods. There has been a long-standing struggle between builders and locals since the first telescope was built by the University of Hawaii in 1970. (7) This past summer, protests stopped construction of the proposed Thirty-Meter Telescope (TMT), which would be the 14th built on the summit. 

Since mid-July, native Hawaiians, transplants, celebrities such as Jason Momoa, and others have set up camp and blocked the access road to the telescope area. Organized largely on social media, the “we are Mauna Kea” protests have even taken place in cities such as Las Vegas and New York City. I read an instagram post from actor, local, surfer, and business owner Kala Alexander that said something to the effect of, ‘we’re not anti-science or against learning more about the stars, what we’re against is the further desecration of our sacred Mauna Kea.’ What’s interesting is that the University of Hawaii has largely been at the forefront of observatory construction. Information about a lawsuit by the Office of Hawaiian Affairs explained, “the state and the University of Hawaiʻi have continuously neglected their legal duties to adequately manage the mountain. Instead, they have prioritized astronomical development at the expense of properly caring for Mauna Kea’s natural and cultural resources.” There have been rumors of another equally appeasing TMT location in the Canary Islands of Spain, but not much has been reported. 

(image from Kala Alexander’s instagram page)

What is also interesting, is that two of the other volcanoes and sacred locations on the Big Island, Kilauea and Mauna Loa, lie in Volcanoes National Park and are under protection due to their dedication as UNESCO world heritage sites. Why was Mauna Kea not included? Remember the ‘S’ in UNESCO stands for ‘scientific.’ Mauna Kea Observatory is listed in the category of astronomical heritage, “The smooth shape of the isolated mountain, along with its high altitude, produces astronomical image quality that is among the best of any location on Earth.” (8) So, who decides for what purpose something should be preserved? In this case it was the UN, but in other cases it could be information professionals and archivists. I am reminded of Shwartz and Cook’s article about archives and power, “records are also about power,” they wrote, “They are about imposing control and order on transactions, events, people, and societies[…]” (9) The discrepancy between the Hawaiian volcanoes’ protection is an example of the potential bias within preservation, and how the bias can be directed by the controlling body that funds preservation. The “We are Mauna Kea” movement 

Thing: Secret Journal

            During research for my undergraduate thesis about my grandpa’s WWII story, I found a unique and rare book: a collection of journal entries and sketches by a man who was in the same prison camp as my grandpa. I use the word rare because the only new copy on amazon.com is selling for $860 (there’s also a copy for sale on Etsy.com). In the archives of the Air Force Museum on Warner Robins Air Force Base in Georgia, I also found scans of the pages, and other drawings and handwriting, in a folder about my grandpa. 

            Prisoner of War: My Secret Journal, (10) was written by Squadron Leader B. Arct from 1944-45, during his time as a POW at Stalag Luft I in Barth, Germany. It is a compilation of artifacts including handwritten journal entries by Polish Air Force Officer Bohdan Arct, hand-drawn maps, a detailed list of the contents of Red Cross parcels, weekly rations from the German guards, and an illustrated chart of how those rations and parcels depleted towards the end of the war. There are also lines written by the other men in Arct’s bunk room that include poems, journal entries, songs, and notes much like those at the end of a school yearbook. The many instances of cartoons and different men’s handwriting alone make this book a precious source for preservation. Sure, this book exists but who knows how many copies were made, those that I’ve found are difficult to acquire, and as the 90-year old former POW’s pass on it becomes harder to find more information. For example, one man wrote his Canada address for Arct to find him later, it’s doubtful if the man or his family still live there. There’s also a note from a New Zealand soldier named Kai Ora, all of the time I’ve spent researching WWII over the years and I had forgotten that New Zealand was involved. 

The image seen here is from my Grandpa’s folder in the archives and is similar to the drawings in Arct’s book.

I feel the heavy sense of information overload from this one book alone. It is such a unique and precious resource, but I don’t know what to do with it. In the spirit of information sharing, I’ve wanted to create a website to upload research from my thesis and bits of my interview with my grandpa so that others searching for information about their ancestor might find a little more. However, the copyright for this book is strict and I don’t know how to contact the rights holders-Arct’s descendents. The following poem is from the book and was also written in a small notebook that my Grandpa made while at Stalag Luft I (covers from butter tins and pages from cigarette packages). I remember that he became choked up when he read it to me during our interview. 

High Flight by John Gillespie Magee Jr., 1922-1941

“Oh I have slipped the surly bonds of earth And danced the skies on laughter silvered wings, Sunward I’ve climbed and joined the tumbling mirth of sunsplit clouds and done a hundred things you have Not dreamed of—wheeled and soared and spun high in the sunlit silence. Up, up the long, delirious burning blue I’ve topped the windswept heights with ease Where never larks or even eagles flew, Hovering there I’ve chased the shouting winds Along the footless halls of air, And while with silent lifted mind I’ve trod the high untrespassed sanctity of space, Put out my hand and touched the face of God.”

1. Clooney, George (Producer & Director). (2014). The Monuments Men [Motion Picture]. United States: 20th Century Fox. 
2.  Heritage in Peril: Digital Approaches to Preservation. (n.d.). Retrieved October 20, 2019, from http://as.nyu.edu/ancientstudies/events/fall-2019/heritage-in-peril–digital-approaches-to-preservation.html
3.  Paul Collart. (n.d.). Retrieved October 20, 2019, from https://archnet.org/authorities/8232
4.  Palmyra: the modern destruction of an ancient city. (n.d.). Retrieved from https://www.khanacademy.org/humanities/ancient-art-civilizations/palmyra/v/palmyra-destruction
5.  Exhibition from the Archive of Paul Collart Includes Previously Unpublished Images of Palmyra | Aga Khan Documentation Center. (n.d.). Retrieved October 20, 2019, from https://libraries.mit.edu/akdc/2018/02/07/exhibition-from-the-archive-of-paul-collart-includes-previously-unpublished-images-of-palmyra/
6.  Society, National Geographic. (2013, April 8). Mauna Kea. Retrieved October 19, 2019, from http://www.nationalgeographic.org/media/mauna-kea/
7.  Mauna Kea. (n.d.) Office of Hawaiian Affairs. Retrieved October 19, 2019, from https://www.oha.org/maunakea/
8.  UNESCO Astronomy and World Heritage Webportal – Show entity. (n.d.). Retrieved October 19, 2019, from https://www3.astronomicalheritage.net/index.php/show-entity?identity=44&idsubentity=1
9.  Schwartz, Joan M. & Terry Cook. (2002). “Archives, records, and power: the making of modern memory,” Archival Science 2: 1–19.
10.  Arct, B. (1988). Secret Journal: Life In A World War II Prison Camp. Great Britain: Webb & Bower.


The UX of Virtual/VR Tour of Museum

Virtual tour of museums has been around for a while, but it is far from being widespread and popular, which I found it is a pity because it can really benefit a lot of people if we do it right. It is also a perfect category for the recent hottest tech – VR to implement. After browsing some virtual tour project of museums, I found some common issues and drawbacks and a few shining points. As a UX designer, I would like to try on analyzing these projects from a user experience perspective. Below are the key factors I found that matter the most for a good experience of virtual/VR tour of museums.

Smithsonian Museum Virtual Tour

(Typical setting of virtual tour: map, arrow, controller)

To clarify, a virtual tour is a simulation of an existing location, often composed of a sequence of videos or still images that are panorama. If it is still images, users often have the control of the pace and location where they “stand” and look at, the drawbacks are the scene is static and most of the projects are difficult-to-control. If it is video, then the location will be filmed at a walking pace while moving continuously from one point to another, where users have to follow the sequence and won’t have free control.

Virtual reality tours are the virtual tours that can be viewed and experienced by a VR viewer (headset). They are more immersive and have different controllers compared with viewing on a computer, tablet or phone, depending on which headset or app users use.

virtual-reality-museum-tour

3D vs 2D

There are two ways these virtual tours present the work in the museum – 2D photos or 3D model.

The most common way is using 2D still photos where users can only see the work from a certain angle, which presents the same scene with the physical museum but the experience is incomplete, such as the one from Smithsonian Nation Museum of Natural History.

Smithsonian National Museum of Natural History

(2D Virtual Tour – Smithsonian Nation Museum of Natural History)

While some project use 3D model to rebuild a virtual museum, where each object is independent, so users can select, zoom in, and rotate to observe closely, such as the project of Ancient Sculptures of Vietnam.

3dSculpture-horse

(3D Virtual Tour – Ancient Sculptures of Vietnam)

From the user experience perspective, the experience of 3D is much better than the 2D one, because users can interact with objects. It also has the advantage of better storytelling, since the narrative or commentary can pair with each object, and be presented only when users select the object. Sketchfab, a 3D models platform, also has some exquisite 3D models in different categories including one for cultural heritage & history.

Sketchfab- Cultural Heritage & History

(Sketchfab.com)

User-control and Interaction

Another issue I found when experiencing the virtual tours is the awkward user-control.

In the most common 2D virtual tour, users can only stand in one location at a scene. The only interactions are rotating the viewing angle and zoom in/out. Since users can’t move horizontally, they can’t see the objects placed in the longest distance clearly. It means what users can see in the virtual tour is partial. The only movement users can take is to move the next scene by clicking the “large arrow” on the ground where the transition isn’t smooth and continuous either. I think the poor performace of user interaction is the most important reason why the virtual tours are not real enough so far.

Smithsonian National Museum of Natural History2

 

Narrative and Commentary

The accessibility and convenience of narrative or commentary should be the advantage of a virtual tour because users already have a device anyway. However, I can’t find the well-presented narrative or commentary in most of the cases. This is tied to the issues of 2D photos which can’t separate the objects within it.

For cultural heritage like the work in museums, the stories behind them are too important to neglect. On the app or website of Met (Metropolitan Museum of Art), there are great introductions and audio commentary for each work. While in its virtual tour, the narratives are still missing. Since this kind of narrative and commentary resources is already there, I would say adding them to the virtual tour should be the next step to improve the experience.

Met App

(App of The Met)

Searchability and Shareability

Other features that should be the advantages of the digital tour while missing are the searchability and shareability. When people are consuming information, search and share are the two vital parts of their behaviors. (Wilson, T. D., 2000). One happens at the beginning (of information behavior), and one happens in the end.

In the physical museum, people use a map to search and locate the information they want, and they take photos or write notes to share with others. While in the virtual tour, the map (often located on the top right corner of view) is majorly for switching location. There is no search bar or menu as other digital products, and the map is not listing enough details for users to easily locate the things they want.

Virtual Museum Tour Map

(2D Virtual Tour – Smithsonian Nation Museum of Natural History)

In terms of the shareability, if users experience the tours on the computer, tablet or phone, they may be able to take screenshots, although it is not convenient and personalized. If they watch with a VR headset, then there is no way for them to keep a record and share with others. Without the shareability, the virtual tours just lost the free yet powerful marketing opportunities – word-of-mouth.

I believe the virtual tours has great potential because it makes the best work and cultural heritage of the world more accessible to anyone. It has unique advantages compared with physical tour while there are still some gaps it needs to catch with the experience of the physical tour. Hopefully, it will happen soon as the evolvement of virtual reality and 3D modeling.

 

References:

[1] Dalbello, M. (2009). “Digital cultural heritage: concepts, projects, and emerging constructions of heritage,” Proceedings of the Libraries in the Digital Age (LIDA Conference, 25-30 May, 2009

[2] Wilson, T. D. (2000). “Human information behavior.” InformingScience3(2): 49–56. http://ptarpp2.uitm.edu.my/ptarpprack/silibus/is772/HumanInfoBehavior.pdf.

[3] Virtual tour, Wikipedia https://en.wikipedia.org/wiki/Virtual_tour

[4] How VR Is Changing UX: From Prototyping To Device Design https://uxplanet.org/how-vr-is-changing-ux-from-prototyping-to-device-design-a75e6b45e5f8

[5] Smithsonian Nation Museum of Natural History http://naturalhistory.si.edu/VT3/NMNH/z_NMNH-016.html

[6] First 3D Virtual Museum with 3D scans of ancient relics – Ancient sculptures of Vietnam, http://vr3d.vn/trienlam/virtual-3d-museum-ancient-sculptures-of-vietnam

Preserving Dissent: Labor Archives and Archivists’ Labor

The directory of labor archives in the United States and Canada compiled by the Labor Archives Roundtable at the Society of American Archivists makes it clear that preservation of, and access to, records concerning labor movements is a priority for North American institutions of status and power. The Labor Archives Roundtable aims to connect archivists, labor organizations, researchers, and institutions with an interest in records concerning labor to ensure preservation of and access to such records. In its directory the Roundtable lists archives in the field of labor in 30 U.S. states, among which New York is particularly well-represented by the Kheel Center for Labor-Management Documentation and Archives at the School of Industrial and Labor Relations at Cornell University, the Robert F. Wagner Labor Archives at the Tamiment Library at New York University, and the archives and library at the YIVO Institute for Jewish Research. This article will review some of the roles, contradictions, challenges and opportunities faced by archives that deal explicitly with the records of organizations like those in labor movements who challenge established social power relations.

When making decisions about preservation of, and access to, archival records, archivists face significant conceptual, technical, and social hurdles. One conceptual challenge concerns the natures of archives and archival work themselves. In 2002 archivists Joan M. Schwartz and Terry Cook made an argument for the creative social and historical powers of archives and for the resulting responsibilities of archivists. Their article, titled “Archives, Records, and Power: The Making of Modern Memory,” asserted that traditional archival practice had clung to the conjoined myths of professional and archival neutrality. By refusing to recognize the role archives play as sites for the negotiation of social power and the creation of social memory, and the resultant influence of archivists upon that negotiation and creation, archivists refused accountability for their own roles in the perpetuance of existing social power relations. As Schwartz and Cook note, archives originate in the information needs and social values of the powerful; they are not spontaneously-occurring historical repositories but reflect instead the concerns of a society’s privileged classes. Without continual questioning by archivists, the records chosen for inclusion in an archive may well document and justify only the powerful.

This lack of questioning is dangerous because it implicitly supports the archival myth of neutrality and objectivity, and thus sanctions the already strong predilection of archives and archivists to document primarily mainstream culture and powerful records creators (Schwartz and Cook, 18).

The challenges faced by archivists include technical and social obstacles. As the article “Scarcity or Abundance? Preserving the Past in a Digital Era,” by historian Roy Rosenzweig, underlines, “preservation of the past is, in the end, often a matter of allocating adequate resources” (Rosenzweig, 761). Writing in 2003, Rosenzweig focused on the new challenges of preservation and access posed by records in digital formats. He concluded that although the technical hurdles involved in archiving born-digital materials are substantial, “the problems are much more than technical and involve difficult social, political, and organizational questions of authenticity, ownership, and responsibility” (Rosenzweig, 748). Allocation of resources to preserve historical records is complicated when, as with born-digital materials, ownership of, and thus responsibility for, those records is diffuse and/or ambiguous.

Of course archivists focused on records pertaining to organizations, such as labor organizations, who challenge existing power relations are not immune to the reassuring inclination to view their profession as a neutral endeavor committed to safeguarding an uncontroversial historicity. Neither are they free of the technical, social, and political challenges facing archival work in general and the archiving of born-digital materials in particular. In fact, it could be argued that such archives face those hurdles to a greater extent than do less politicized archives as they document the more diffuse and less well-funded efforts made and media used by those who oppose the interests of society’s powerful. Nor does the existence of specialized archives that treat labor movements, such as the Kheel Center, the Robert F. Wagner Labor Archives, and the archives at the YIVO Institute, obviate the necessity for sensitive consideration of the ways in which such archives’ records should be preserved for future access. As political scientist Michael Lipsky noted in his 1969 paper, “Toward a Theory of Street-level Bureaucracy,” the existence of such specialized units may only reinforce omission of less powerful groups from consideration and responsible treatment by mainstream organizational efforts.

These units permit Street-level Bureaucrats to allege that problems are being handled and provide a “place” in the bureaucracy where particularly vociferous and persistent complainants can be referred. At the same time, the existence of the units deflects pressures for general reorientation (Lipsky, 19).

Archivists at Cornell, New York University, and the YIVO Institute are privileged and supported in their work by their affiliation with high-status institutions who enjoy substantial funding and influence. Similarly, the Progressive Librarians Guild, an organization committed to hosting discussion of radical and labor-related issues in libraries and library work, locates its archives at the American Library Association Archives. The American Library Association is a well-connected and funded organization whose stability and status will help to ensure the continued preservation of, and access to, those archives (housed currently at the University of Illinois at Urbana-Champaign). It can thus be seen that archivists who work with records that explicitly challenge existing power relations, and in archives that prioritize those records, do not enjoy a simplified approach to their material, but rather face a heightened need for sensitivity to the conceptual, technical, and social challenges faced by the archival profession in general. Specialized archives that prioritize the less powerful will need to ensure their own survival, likely by alliance with more powerful organizations. Archivists will need to include consideration of such relationships in their archival work if they are to achieve, as Schwartz and Cook enjoined, an opening of archives’ and archivists’ power “to vital debate and transparent accountability” (Schwartz and Cook, 1).

 

Works Cited

Lipsky, M. (1969). “Toward a theory of street-level bureaucracy.” Paper presented at the Annual Meeting of the American Political Science Association, NYC.

Rosenzweig, R. (2003). “Scarcity or abundance? Preserving the past in a digital era,” The American Historical Review 108(3): 735–763.

Schwartz, J. & Cook, T. (2002). “Archives, records, and power: the making of modern memory,” Archival Science 2: 1–19.