The Internet Archive is Moving to Canada: Publicity Stunt or Reasonable Decision

On December 7, 2015, Donald Trump spoke to a crowd at the U.S.S. Yorktown in South Carolina, “We’re losing a lot of people because of the internet, and we have to do something. We have to go see Bill Gates and a lot of different people…about, maybe in certain areas, closing the internet up in some way. Somebody will say, ‘Oh, freedom of speech! Freedom of speech! These are foolish people…We’ve got to do something with the internet.” He insisted that ISIS recruitment of “impressionable youth” through the internet was severe enough to warrant limitations in access and availability (Vicens, 2016)

While his statements were not necessarily based on extensive research or even a rudimentary understanding of how the internet works, his flippant response towards the limitation and restricted access of information struck many information freedom activists and professionals as worrisome.

Brewster Kahle, founder of the Internet Archive, was one of the first to speak out after Trump’s election in November. On November 29th he issued a statement on the Internet Archive blog stating that Trump’s election “was a firm reminder that institutions like ours, built for the long-term, need to design for change…[I]t means preparing for a Web that may face greater restrictions.” Kahle explained that the Internet Archive had been working to create a partial backup in Canada (they currently have additional backups in Alexandria and Amsterdam), but after the election made the decision to make the Canadian archive a full backup of their database, essentially creating a second hub for the archive. This duplicate is often called a “mirror” and is a platform that many websites use to ensure a backup and evade censorship (Johnson, 2016).

Kahle’s response to the election and announcement of their move elicited responses from Rachel Maddow¹, MSNBC, Huffington Post, and nearly every major news outlet. A once obscure website became a hot button topic of discussion seemingly overnight.

I wanted to understand their reasoning behind the move, obviously it makes sense to continue the work that they had already been doing in Canada by advancing the project further, but why Canada?

Canadian laws regarding access to online information and access to the web are very similar to those in the United States. The Personal Information Protection and Electronic Documents Act (PIPEDA) was passed in 2001 under certain limitations, and more comprehensively in 2004 (Wilson). This act implements certain restrictions on the storing of personal information by large corporations and was originally developed to encourage consumer online shopping.

In 2015, Bill C-51, the Anti-Terrorism Act, was passed in Canada which gave government greater access to citizens’ web based data, and allowed for that information to be used to target potential terrorists (Mendhelson, 2016). While the new president, Justin Trudeau, has promised to repeal a large portion of the more problematic elements of the bill, the restrictions and allowance for government access is very similar to the Federal Information Security Management Act of 2002 which was passed in the United States (NIST).

While Canada does offer fewer restrictions than the United States in some areas, it has greater limitations on content, and as recently as 2005 internet providers had the ability to block certain IP addresses without any legal ramifications or modifications to laws to prevent it happening again (CBC News, 2005).

The Freedom House non-profit published “Freedom on the Net 2016”, which discusses various countries’ current laws and standings on internet accessibility and freedom of web based information. It rates countries based on three attributes; obstacles to access, limitations on content, and violations of user rights. Canada rates 16 out of 100, and the United States rates 18 out of 100. Canada rated lower than the United States in “violation of user rights”, but higher on their “limitations of content”. Meaning that they are more apt to protect their citizens rights and information on the internet than the US, but that they in turn restrict more information than the US. Ultimately, both countries rate relatively low and similar. The countries that rate best (lowest) on their scale include Estonia and Iceland, both 6 out of 100 significantly lower than both the US and Canada(Mendhelson, 2016).

Ultimately, the regulations and laws surrounding internet and information accessibility do not differ greatly between the United States and Canada. Each have positives and negatives, each are constantly being modified and circumnavigated to appease whoever needs whatever information. The similarities still beg the question, why are they creating an additional copy there? Although it is reasonable to be cautious of storing information in the United States considering our current political climate, it is important to recognize that the same restriction and obliteration of information could rapidly occur in Canada if their political climate were to change. While I do agree that “lots of copies keep stuff safe”, I think it is important to consider where those copies are being stored, especially when taking into account the amount of time and funding that it takes to create those additional copies. It might be paying off for the Internet Archive to draw attention to work that they are currently doing by using it as a means t0 take a stand against the administration, but to praise their decision might be hasty. As purveyors of a world of digital born content, the Internet Archive now holds the weight of responsibility for that information, and in the long run it makes more sense to focus efforts on the creation of more stable copies in countries that are better known for their unrestrictive information laws.


¹ http://www.msnbc.com/rachel-maddow/watch/internet-archive-looks-to-move-beyond-trump-s-reach-820476483790


CBC News. (2005, July 24). Telus cuts subscriber access to pro-union website. Retrieved February 22, 2017, from http://www.cbc.ca/news/canada/telus-cuts-subscriber-access-to-pro-union-website-1.531166

Johnson, A. (2016, November 29). Internet Archive, web’s warehouse, creating Trump-era copy in Canada. Retrieved February 22, 2017, from http://www.nbcnews.com/news/us-news/internet-archive-web-s-warehouse-creating-trump-era-copy-canada-n689916

Kahle, B. (2016, November 29). Help Us Keep the Archive Free, Accessible, and Reader Private. Retrieved February 22, 2017, from https://blog.archive.org/2016/11/29/help-us-keep-the-archive-free-accessible-and-private/

Mendehlson, A., & Reed, L. (2016). Freedom on the Net 2016. Retrieved February 22, 2017, from https://freedomhouse.org/report/freedom-net/freedom-net-2016

NIST. FISMA Background. Retrieved February 22, 2017, from http://csrc.nist.gov/groups/SMA/fisma/overview.html

Vicens, A. (2016, December 10). The coolest thing on the internet is moving to Canada. Retrieved February 22, 2017, from http://www.motherjones.com/politics/2016/12/internet-freedom-wayback-machine-moving-copy-to-canada-donald-trump

Wilson, P., & Fekete, M. (2011). Privacy Law in Canada. Doing Business in Canada. Retrieved February 22, 2017, from https://www.osler.com/uploadedFiles/News_and_Resources/Publications/Guides/Doing_Business_in_Canada_-_2011/DBIC-Chapter12.pdf

“Fancy Pictures” and the Ethics of Documentary Photography

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In Methodology Matters: Doing Research in the Behavioral and Social Sciences, Joseph McGrath regards ‘doing research’ as “…the systematic use of some set of theoretical and empirical tools to try to increase our understanding of some set of phenomena or events.”  Mark Neville’s conversations with David Campany in his new book, Fancy Pictures, are an exemplary case of McGrath’s definition.  The book chronicles Neville’s ‘documentarian’ photography projects from 2004 to 2016 in which he immerses himself in an environment, be it a small working-class town of Scotland in The Port of Glasgow; the Helmand Province of Afghanistan in The Helmand Work; or the Lloyds of London and the London Metal Exchange in Here is London.  For our purposes, I will focus my time on The Port of Glasgow project from 2004.

“I physically go into communities and, over time, I negotiate some kind of performance from the people I’m with.” –Mark Neville

In applying my knowledge from Methodology Matters and The Ethics of Fieldwork (a publication of PERCS) to this photography book, I found Mark Neville to be a mastermind of the game in his The Port of Glasgow project.  He and David Campany discuss the issue of photography commodifying people and ways in which to “interrupt or subvert that commoditization of people and their bodies.3

As a photographer working primarily on grants and residencies—at the time—, Mark Neville applied and was awarded a grant of £106,000 ($132,076) for a public art project in the west coast of Scotland.  Neville had preconceptions of what his project was to become: “[an] expensive coffee-table book of social documentary photography” and it appeared to him that a book like this “[would not be] aimed at the kinds of people who were in the pictures… there was a real contradiction, a hierarchy, exploitation.”  So Neville decided instead to make his final publications available only to those living in the community, and to have an open relationship with the people being photographed in regards to: how they wanted to be portrayed, what they were okay with publicly showing, and what events Mark was allowed to attend (i.e.: parties, church services).

This method of research would most likely be described by Joseph McGrath as a ‘field study’—meaning that “the researcher sets out to make direct observations of ‘natural’, ongoing systems, while disturbing those systems as little as possible.1”—although, the fact that Neville invites his subjects to comment on the way they are portrayed may skew some lines in the exact definition.  I would consider this type of work to be extremely ethical, based on The Ethics of Fieldwork and my own biases of ethical behavior.  In production of this book, Neville was highly open with his subjects, gaining the trust of the community for the two years it took to complete the project.  He answered the question “Are there ways we can gain the information we need without hiding our purposes? 2” with a ‘yes, of course!’ as he laid everything out on the table before and during production, field work, and research.

In going about his project this way, Mark thought he would “avoid stereotypes and assumptions [as well as] alienating [his] participants. 2” , but that was not the case with all of the Glasgow residents.  Although many were proud and excited about the high production value and the solidity of the book—some even going to lengths of emailing Mark about their enthusiasm—others were not as happy.  The residents of ‘Robert Street’ saw the book as too representative of the Catholic pubs and clubs in the town and that there were not enough depictions of the Protestant culture; these people collectively decided to burn their copies of the books in the streets.

“I literally got a call from the fire station telling me a pile of my books was on fire.3” –Mark Neville

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A January 2004 article from The Greenock Telegraph interviews Nursery teacher, Claire Scott on her feelings of the publication and the negative repercussions she believes it may have on how the town sees itself but also how the rest of the world will see them.  Scott believes the publication to have negative stereotypes of what “people expect [Glasgow] to be like… ‘A dirty wee Port’” and regards Neville as “an outsider looking in with a prejudiced view before he started.”

“We have to live here after his lens is gone.” –Claire Scott

So the question arises: ‘Can researchers conduct adequate analysis that serves the initial question(s) of their study, in a way that makes the subject feel comfortable during, and content with the results after?’

The Ethics of Fieldwork brings up similar questions: How do we record (or do we record) the discoveries within a community that the community itself does not know or recognize in a systematic way?; How can we show out participants as whole people while still focusing on key elements of their lives?; How do we establish rapport within the community we are studying?; Is it possible to be seen by your subjects as anything more than an outsider?

Indeed there are ways of getting around these preconceptions: learning local norms of conduct, making the subjects feel that they are in control of the situations—or that ‘you need them more than they need you’, learning local concerns in regards to the project, and above all: being truthful to your subjects.  Neville’s primary mistake may have been sheer hubris—that he did not realize he was alienating his subjects by indirectly defining them as exotic or exemplified of their environment, while forgetting to check if there were any embarrassing revelations from the people being portrayed.  He may have taken the necessary steps to try to conduct an ethical research project, but he must’ve overlooked something, somewhere.

It could also be true that it is inevitable you are always going to offend someone—that no matter how hard an individual tries to report clear, concise, unbiased information, there will always be at least one person that will disagree with the content and message of the work.  McGrath regards the research process as “…at heart, a social enterprise resting on consensus. 1” But can we all ever really be in general agreement?  The answer is quite confidently, ‘no’, as we can see—on a societal level—in cultural reviews of books and movies, trends of fashion, what our taxes should go towards, climate change, etc.  No matter how convincing, accurate, or honest the reporting and information may be, “You can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time. 4

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1 Mcgrath, Joseph E. “METHODOLOGY MATTERS: DOING RESEARCH IN THE BEHAVIORAL and SOCIAL SCIENCES.” Readings in Human–Computer Interaction(1994): 152-69. Web.

2 “The Ethics of Fieldwork.” Elon University 34.5 (1993): 2. Http://www.Elon.edu. PERCS: The Program for Ethnographic Research & Community Studies, Web. 18 Feb. 2017.

3 Neville, Mark, and David Campany. Mark Neville: Fancy Pictures. Göttingen: Steidl, 2016. Print.

4 Lydgate, John. “A Quote by John Lydgate.” Goodreads. Good Reads, 2013. Web. 20 Feb. 2017.

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Neville, Mark.  View from the Ropeworks Building. 2004. Neville, Mark, and David Campany. Mark Neville: Fancy Pictures. Göttingen: Steidl, 2016. 24. Print.

Neville, Mark.  Betty at Port Glasgow Town Hall Xmas Party. 2004. Neville, Mark, and David Campany. Mark Neville: Fancy Pictures. Göttingen: Steidl, 2016. 13. Print.

The Greenock Telegraph. January 12 2004. Neville, Mark, and David Campany. Mark Neville: Fancy Pictures. Göttingen: Steidl, 2016. 13. Print.

“The first email response to Port Glasgow from a Portonian. 2004. Neville, Mark, and David Campany. Mark Neville: Fancy Pictures. Göttingen: Steidl, 2016. 13. Print.

Neville, Mark.  Boys at Devol. 2004. Neville, Mark, and David Campany. Mark Neville: Fancy Pictures. Göttingen: Steidl, 2016. 1. Print.

Neville, Mark.  Ancient Order of the Hibernian Social Club (Donna). 2004. Neville, Mark, and David Campany. Mark Neville: Fancy Pictures. Göttingen: Steidl, 2016. 25. Print.

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Kelsey Gallagher, Information Professionals LIS651 Thursdays 3-6, Spring 2017

An Unspoken Prescription for our Information Elites

Last month, I had the pleasure of attending the first day of the Avant Museology Symposium at the Brooklyn Museum. It was an experience my wife and I went into with little foreknowledge of the contents. We knew that the general subject matter would relate to the future of curation and exhibition design. I knew that the most inscrutable (least scrutable?) Art History department lecturer from my undergrad alma mater would be in attendance, and I knew there would be some famous curators there. All fuzzy notions. The event happened to fall three days after the United States unexpectedly elected Donald Trump as its next President, and the firmly liberal or left wing audience and speakers at the symposium had not recovered from the initial shock of that upset. In his opening remarks, artist and founder of e-flux (the organization responsible for the symposium) Anton Vidokle quipped that his friends were “depressed and catatonic.” There was indeed a feeling of catatonia or paralysis in the air.

A lecture by critic Boris Groys provided a retreat into the high-minded world of modern art theory, considering the question of whether museums provide art with too much protection or too little, calling up in the process the ghosts of Kasimir Malevich, Martin Heidegger, Immanuel Kant, and perhaps most of all Walter Benjamin.

Then the Americans took the stage. Or rather, two Americans and one Briton, though the effect of sudden westernization after two thoroughly Russian speakers was jarring. Brooklyn Museum Director Anne Pasternak and Chief Curator Nancy Spector sat on either side of artist Liam Gillick and discussed the (by their admission) confounding results of a 2008 group show at the Guggenheim Museum curated by Spector and featuring Gillick. The show, titled theanyspacewhatever, was a bold decision on Spector’s part to give over the space of the Guggenheim entirely to a group of ten critically acclaimed contemporary artists, with the idea that they collectively would transform the space in ways that challenge the dictates of the institution. Flipping through a slideshow of installation pieces, Gillick and Spector conceded that the exhibition lapsed into a collection of individual works rather than the grand collaborative statement originally intended. There was a wistful, unmoored feeling in the air as these three very established art world figures discussed further curatorial adventures, all the while projecting the feeling that they wanted to burst the bubble of their status and do something. The preview for the panel in the symposium program does indeed use the words “outreach” and “progressive,” but the three speakers, clad all in black and seated onstage on chic modern chairs, appeared comically distant from the America that had a few days earlier so startled and dismayed them. Between them and me lay three rows of mostly unclaimed reserved chairs. The audience, of course, appeared uniformly academic and/or artistic, skewed heavily toward age groups under 30 and over 50. The conversation lurched closer to the present political situation when the panelists called for questions from the audience. I almost spoke up, but held my tongue, cowed by the presence of my inscrutable old Modern Art professor and the knowledge of my own plainspokenness amidst all this abstraction.

The alien atmosphere reasserted itself with the ascent of famed Swiss curator Hans-Ulrich Obrist to the podium. Rail thin, the smartest dressed of all, he delivered his prewritten lecture at high speed with head bowed and a thick, not-quite-German accent.

I left the symposium stimulated and happy, but with the firm conviction that the star curators and critics I’d seen on stage could not be further removed from the benighted America they wished to reach out to. They might indeed be actively repellant. It made me sad to realize this, that for all their intellect this critical upper crust could not reach into the center, that they must in fact recuse themselves.

I thought of the election, the moral failure of the liberal elite, the wealthy centrists to blame, and the wealthy people I encounter every day at my fancy restaurant job. Then I realized a directive for the intellectual, artistic class.

My restaurant is owned by a charismatic, creative semi-celebrity chef, married to an artist and friends with the likes of Laurie Anderson and Paloma Picasso. Yesterday, Camille Pissarro’s great-grandson tipped me $10 for fetching his coat. The balance of the customer base, those who aren’t members of the creative elite, is made up of financiers, dentists, and attorneys. They don’t perform academic or creative work, but they are all too glad to express their appreciation of creative and unusual cooking. If they can claim a friendship with the aforementioned chef, even better. My realization is that these people, the plutocrats who so disproportionately dictate society’s course, rely upon the creative elite for validation. They desperately need the friendship, approval, or at least output of the creatively blessed to give their lives texture and meaning. They need to know that when they left this or that Ivy to pursue a JD or MBA, they did not somehow lose out to their friends and classmates who got MFAs instead. They must beat back the encroaching darkness of intellectual oblivion and moral bankruptcy. My recommendation to their more enlightened validators, then, is simply to wield that influence. Withhold validation. Nudge your moneyed acquaintances left, or let them suffer.

On the way home from the symposium, I found my confidence growing, wishing I had spoken up earlier. I decided to take my notes home and send an encouraging, clarifying email to Spector, Pasternak, and Gillick. Then I found that none of their email addresses are publicly available. The end.

Intelligence Machines

I watched a TED Talk presentation by Kevin Kelly, an executive editor of the Wired magazine, on how AI can bring on a second Industrial Revolution. The presentation analyzes the various stages of human evolution and discusses how artificial intelligence would become the center of the next phase of our technological evolution.

In his presentation, Kevin Kelly points out computing devices are derived from physics and nature despite all the wonderful things that they have done for us in the recent years,. Modern computing devices operate on nothing more than wires and switches. Computer programs simply make recurring patterns based on sets of instructions given by humans. As a result, regardless of directions of technological development, technology has tendencies. Kelly compares tendencies of technology to the movement of raindrops, while the movement may be erratic, the general direction is downward. Similar to raindrops, the general direction of modern technologies can be predicted despite the complexities behind them.

Kelly points out artificial intelligence will be the major area of research and development in the next stage of our technology cycle. Research and development effort in this cycle will be focused on making computer programs smarter and more intelligent instead of just softwares that help us perform repetitive tasks. He coins this next stage of technology cycle “cognification”. To exemplify the idea of “cognification”, Kelly brought up Google’s AlphaGo, the computer program known famously for defeating the world’s Go champion. Kelly also brought up Deepmind, another Google’s computer program that is capable of learning how to play video game.

Kelly points out our idea of artificial intelligence is generally misguided. We tend to think of artificial intelligence as analogous to a single music note that has only one attribute: loudness. He sees artificial intelligence is a symphony of different music notes in which deductive reasoning, spatial reasoning, memories all have roles in defining intelligence. As we change arrangement of “notes”, artificial intelligence can help us in different ways. For example, GPS device is capable of pinpointing our location because we program it to be good at spatial reasoning. Search engine is good at finding information because we program it to be good at deductive reasoning. As technology evolves so does the need to create different arrangement of “notes” to meet our other computing needs.

The presentation concluded with an analysis of the stages of human evolution. Kelly predicts that we are at the verge of next stage of technological evolution in which artificial intelligence, like steam power in the Industrial Revolution, would change the way we live. Machines would take on new meanings. Computer programs would become more than just productivity applications. While artificial intelligence may set us up for a future in which many jobs would be replaced by machines, it cannot do it easily without the help of humans. The rise of artificial intelligence would also engender new jobs and opportunities. We can take advantage of these opportunities by learning, understanding and embracing artificial intelligence.

While I do agree with Kevin Kelly’s prediction that research and development effort will directed to creating smarter and more intelligent technology, I think the word “intelligence” can be overused these days in describing the future of machines. According to Wikipedia, “intelligence” can be defined “in many different ways including as one’s capacity for logic, understanding, self-awareness, learning, emotional knowledge, planning, creativity and problem solving. It can be more generally described as the ability to perceive information, and to retain it as knowledge to be applied towards adaptive behaviors within an environment or context” Kevin Kelly’s vision on artificial intelligence reminds me of Phoebe Senger’s article that tries to give machines cultural identities. In “Practices for a machine culture” Senger points out that “the hope is that rather than forcing humans to interface with machines, those machines may learn to interface with us, to present themselves in such a way that they do not drain us of our humanity, but instead themselves become humanized” While machines that are capable of learning and problem-solving are on the horizon, we still have a long way to go in bringing other aspects of intelligence such as emotional knowledge, self-aware, and creativity to “intelligent” machines using just wires and switches.

I agree with Kelly that our understanding of artificial intelligence is limited. We are often sold on the idea of “intelligent machine” but we don’t understand the tremendous amount of effort involved in creating it. Even with advances made in AI architecture in the recent decade (“Why Deep Learning Is Suddenly Changing Your Life”) and the progress in natural language recognition using computer softwares (“Introduction to Natural Language Processing”) I think there is a long way for artificial intelligence to revolutionize our lives. Considering frequency of the words “artificial intelligence” appear in science journals and technology web blogs, I have yet to see any noticeable way “intelligent” machines are impacting our lives. Given the vast amount of resources tech companies like Google and Apple have poured in AI research (“Google Opens New AI Lab And Invests $3.4M in Montreal-Based AI Research”) and considering the fact that bots in video games have been learning our moves and beating us again and again in boss fight for many years, Google’s AI learning how to play video game and AlphaGo defeating the world’s Go champion isn’t all that impressive. Again, as someone, who is not involved in AI research, I am most likely underestimating the effort involved.

As an avid follower of emerging technology and fan of science fictions, I am always looking forward to an Utopia in which robots can provide assistance and answer to our need in meaningful ways. For this reason, I recently purchased a Google Home device, a Google product that represents Google’s latest attempt in bringing artificial intelligence to our homes. While the product is marketed to be the portal to Google’s most advanced AI platform. There is very little it can do other than playing music at the command of your voice and giving you generic answers to general questions. If Google Home embodies our vision of future artificial intelligence, then there is a lot more work to be done. In conclusion, while I am more inclined to Kelly’s hopeful vision over techno pessimists’ view of artificial intelligence, I think we need to educate ourselves about complexities and technical challenge of artificial intelligence before judging its potential.

Sengers (2000), “Practices for a machine culture: a case study of integrating cultural theory and artificial intelligence”

Roger Parloff, “Why Deep Learning Is Suddenly Changing Your Life” Web, Sept 28, 2016

Matt Kiser, “Introduction to Natural Language Processing” Web, Aug 11, 2016

Darrell Etherington, “Google Opens New AI Lab And Invests $3.4M in Montreal-Based AI Research”, Nov 21, 2016

Beyond Academic Journals: Addressing the Barriers to Scholarly Communication

In late November, I chose to attend a panel on experiments in academic publishing hosted by the Scholarly Communication Program at Columbia University. Each of the three panelists addressed the issues faced by the academic community in the publication and distribution of scholarly work. The forward-looking discussion focused on strategies for reworking the funding structure of academic journals and alternative systems for the dissemination of research works.

The first presenter was Mackenzie Smith, University Librarian at UC, Davis. Her presentation focused on the unsustainable costs associated with maintaining academic journal collections from the perspective of someone in her position as university librarian. Due to the combination of inflating costs of subscriptions – which have been rising at a rate of 5% to 8% a year – and stagnant or shrinking library budgets, the number of libraries capable of affording such collections is decreasing. To address this problem, Smith assessed various alternative systems which hold the potential to reduce costs and improve access.

To begin, Smith compared North American and European models of academic publish. The model we are more familiar with in the US relies on libraries to pay the cost of publishing through subscriptions. In Europe, researchers (or, more likely, their institutions or grants) pay what is called an Article Processing Charge (APC) for publication in journals which then provide open access to scholarly works. On the contention that the international nature of academic work forces the adoption of uniform publication systems, Smith proceeds with an investigation into how a global APC-funded, open access system would impact large North American research universities such as her employer.

It was found that, if the processing charge for all research publications in a given year was covered by UC Davis, the cost would amount to almost double the annual journal subscription budget. Furthermore, shifting the burden of publishing costs to those institutions which produce the most research would disincentivize publication without resolving the problem of funding. Her research also showed that the attitudes of academics to the acceptable amount of processing charge depending on where the money was coming from. Broadly, they were insensitive to the cost of publication if funds were derived from institutional sources or the library budget. On the other hand, if this cost was taken from their discretionary research or departmental funds, they tended to be much more frugal. In conclusion, Smith suggested that this price-sensitivity could be leveraged to initiate competition between publishers and induce them to lower their processing charges.

The second presenter was Kevin Hawkins, Assistant Dean of Scholarly Communication for the University of North Texas Libraries. His presentation focused on future strategies for collection and proper usage of “big data about published research.” Hawkins was concerned that such a quantitative picture of the academic publishing would could improperly inform the evaluation of different fields and be used to marginalize certain fields based on their poor performance in the realms of purchasing, licensing and online usage. His presentation thus focused on developing a “consensus framework” and some sort of cooperative of “libraries, scholarly societies, publishers, aggregators, and other stake holders.” Membership would provide entities with the relevant big data while also stipulating adherence to a code of conduct which would prohibit its misuse.

The final presenter was Peter Muennig, Associate Professor of Health Policy and Management at Mailman School of Health. His work was directed at the development of a free journal which requires neither subscription or publication fees that reworks the structure of incentives to encourage peer-review and commentary by verified scholars. Broadly targeting scientific research, OurJournal will combine text-mining and other automated techniques to connect articles in need of peer-review with scholars whose research interests match the article’s subject. The software then sends an automated “natural language” email to potential reviewers who will receive increased presence on the platform. The novelty of Muennig’s project is the use of a digital/social platform to expedite the lengthy peer-review process, the way it ensures the visibility of less established contributors and its optimization for hand-held devices.

Overall, the panel gave the impression that the academic publishing is in crisis. Conventional academic publications are increasingly unaffordable even to the university libraries whose mission is to provide students with access to a wide range of current academic works. It is hard to grapple with the fact that the scholarly community which both publishes and consumes all of these works is mediated by a dysfunctional system of publications which sets financial barriers to either the transmission or the receipt of knowledge produced.

While some of the presenters proposals gave hope for an improved solution, I was left wondering – likely because of my lack of prior engagement with issues of scholarly communication – why the tactics focused on restructuring funding of journals or creation of new journals. Instead, now that the means of distributing information are exceedingly cheap, why not abandon the publishers altogether? Muennig’s platform seemed to come closest to this by rejecting money altogether. However, his platform is still understood to be an open access, free and online journal rather than a wholly new model. At the onset of the panel the  host encouraged the audience of scholars to make use of Columbia’s Academic Commons and noted that “note everyone has the privilege that we have to have access to the information and we want to increase that access through the AC.” I hope that, after the collapse of the current regime, this sort of scholarly communication network will prevail and remove all barriers to access both within and without research institutions.

The ARChive of Contemporary Music: A Closed-Off Treasure Trove

The ARChive of Contemporary Music (ARC as they like to be called) is located in the first floor of a building in Tribeca, just south of Canal St. Frequently closed to the public, the only way to enter the building is to call someone inside, or tap on the glass doors with a key. Stepping inside, one is greeted with many rows of shelving units roughly 15’ tall, all filled with records. The archive grew out of the personal collection of B. George, an ex-DJ who worked with artists such as Laurie Anderson and literally wrote the book on Punk and New Wave, and who is also giving me some time to ask him some questions. Interestingly enough, the biographies found on the ARC website of George as well as Fred Patterson, the Head Archivist, have more music credits than they do traditional LIS credentials. The only other employee is Alex Curtin, a recent LIS graduate, and the only one with any formal training. “We had a real archivist here,” George jokes, “but they didn’t know anything about music!”

Still, this lack of trained professionals is reflected in they way the materials are stored: records are tightly packed on some shelves, too loose on others, and stacked horizontally in some cases. The staff has little to no control over the temperature and humidity of the building, creating potentially harmful environments for the materials. In addition to the bulk of the collection on the first floor, there is also a basement storage section. This area, which houses, among other things, what Patterson tells me is “maybe the largest collection of Country music in the world,” is peppered with roach traps, some of which are not empty. Dust is thick in the air, and considering the institution’s location towards the tip of Manhattan, it feels less than stable.

George knows this, though. It is no fault of his own that these conditions fall far short of ideal; he and ARC are merely victims of a scarcity of resources of many kinds. Despite the high-profile projects and jobs they’ve completed – old clients include MTV, Rolling Stone, and Martin Scorsese – they are still underfunded. Though they have applied for state and federal funding in the past, they have been routinely denied to the point where they no longer try (this, George explains, is because ARC’s collection is deemed commercial because the recordings fall under the wide “Pop” umbrella, which encompasses any genre that isn’t classical). Rent costs for the building, again considering the location, are terribly high (though George is hopeful that a permanent building will be bought for them with the help of Atlantic Records, which works closely with ARC and donates recordings). ARC’s collection and funding are completely donation-based, though some funds are given with the express purpose of buying particular records; however, this limits how much money can be spent on operating costs.

The lack of funding and staffing also affects access: with only three full staff members, George explains, and so much work to be done, it’s too much for them to have to deal with people coming in to use the collections – they’re just too busy. Michelle Caswell writes about and tries to dispel the cliche of archivists as “bureaucrats who hinder rather than aid access to records,” but ARC in some ways embodies this cliche – focused solely on preserving the records, ignoring anyone who might want to use those records. But George is quick to point out that the main mission and purpose is to build the collection for preservation purposes, and that’s what they need to focus on in their day-to-day operations.

It’s not as if George wants to keep the collection away from people. George expresses great hopes that partnerships with Atlantic Records as well as the Internet archive will help expand access to the public. ARC has partnered with the Internet Archive for several projects, and Brewster Kahle, founder of the IA, also serves on the board of advisors. They have not only helped ARC with digitization projects, but have also helped store some of ARC’s collections, particularly the CD and 78 collections. The Internet Archive has also begun to digitize these collections on their own, taking those responsibilities over from ARC. On the other end, the IA gave ARC one of their Scribe machines, which ARC has used to digitize books, primarily on Jazz, in ARC’s collection. These digitization projects have allowed the IA to open up a listening room in San Francisco, and George hopes that access can be opened up even more as these projects develop.

ARC is wise to prioritize their CD collections. As Bob points out, CDs are relatively unstable media compared to vinyl, especially CD-Rs (which ARC collects – one particularly bright part of ARC’s policies is their willingness to accept music even if it’s an extremely low-budget, DIY self-release). Still, there are no current plans to digitize ARC’s LP collection, which is the real bulk of the institution. While they pledge to try to keep two copies of everything, it’s not as if these copies are stored offsite, instead residing next to one another on the same shelf. With no digital copy, some of these recordings are at great risk of being lost in the event of a disaster. And considering the conditions detailed above, it’s easy to imagine a scenario that could decimate the collection. But understandably, there is only so much time, and only so many resources, and ARC’s collections contain millions of recordings, all of which could not even be listened to in several lifetimes. And the collections only grow as the years pass – certainly, there has been no dearth of new music over the years.

It is enough that ARC does what it can, because ARC is unique. No other institution collects the music ARC collects and certainly not in the capacity they do, and ARC is the largest collection of pop music in the country. After all, there is a huge struggle in many institutions between the ideals presented by standards and the often-grim reality of their situations. Despite these issues, there is hope for improvement, especially as collaboration between the IA continue. The IA has helped immensely in managing, storing, and digitizing materials, and with their considerable resources, ARC will certainly be able to continue collecting more and more music.

Caswell, M. (2016). “The Archive’ is Not An Archives: Acknowledging the Intellectual Contributions of Archival Studies” Reconstruction 16(1). http://reconstruction.eserver.org/Issues/161/Caswell.shtml
George, B. (2016, December 5). On ARC Operations [Personal interview].

Observation at the NY Federal Reserve’s Archives

On Friday, December 9th, I joined associate archivist, Julie Sager, and observed her work at the New York Federal Reserve’s. I spent a few hours in the afternoon with Miss Sager, observing the work she does and discussing current issues in archiving. The day was as exciting, as it was interesting. Simply entering the building was awe-inspiring as you can’t help but imagine you’re walking into a castle. A tower adorns one corner of the stone structure and huge arched ceilings mark an era of grandeur in New York construction.

First we stopped up in the library, a bustling room of cubicles and chatty voices. Miss Sager described the work she does on most days, starting with email and research in the mornings. Some afternoons consist of status meetings or a recent committee to re-establish the access and retention policies for records stored on-site. However, most afternoons are spent researching in the archives for queries and FOIA requests.

Most information requested through FOIA is already available through public record but many people think a FOIA request is required. When information is sealed, a FOIA request does not guarantee access. Access is determined by the law department. Other times, the requester want to see the steps taken during research by the archivist, as required by FOIA requests. Miss Sager helped to develop the reporting system used to track the workflow of research using a program called sharepoint. The library and archivist team is able to track all research because the program allows for reproducible searches and reduces research time for similar or multiple inquiries on the same info.

Next, we walked through the archives and records rooms as she discussed a recent problem. We pulled a few boxes in archives to search through later. The archives and records are stored in old cash and coin vaults. They are sealed behind huge metal doors with complex locking mechanisms (picture gringotts in Harry Potter.) Recently, Miss Sager has been following the trail of some missing records. Lending to banks was typically recorded in the meeting minutes by members of the federal reserve; however, during WWI lending practices reported through a different method. Miss Sager was able to determine why the records are missing from archived meeting minutes but has not been able to find the missing information. Interestly, Miss Sager is now responding to the 3rd of 4th request from different parties in the last year for the same missing info.

Records are created by outside parties, such as banks and businesses, and are stored on-site for a predetermined amount of time. Miss Sager has recently been involved in the research and decision to change the time a record is kept in storage at the federal reserve. Based on information she has found at other institutions, she suggests they keep records for 20 years before removing or archiving them. When a record is removed, it is either returned to the creator or destroyed. I asked how Miss Sager feels her career may be affected by the move toward digitization in archives and libraries. She says that her career will be secure for at least the 10-20 years left in current records. She and her boss also plan to find classes based on archiving born-digital documents. She says, “There aren’t as many solutions to born-digital [records] yet… I have records now that are printed emails because they didn’t know how to save them at the time.”

The idea of printing emails to save them is laughable but during a time when servers couldn’t host, save, or archive important emails, printing was the best solution. Digital preservation comes with the challenge of fragility. Born-digital objects do not fade in sections or lose only portions of information as a book or printed object would. Rather, they become unusable with time due to file corruption and most often because hardware has upgraded. (1) Most often in preserving born-digital materials, we rely on printed emails, screenshots, and other second hand methods of retention. The original will never be captured fully, although snapshots may convey the intention. This method of preservation may be the only solutions we have currently but in the overwhelming amount of information created in today’s digital age, new options will need to be explored.

(1) Rosenzweig, R. (2003, June). Scarcity or Abundance? Preserving the Past in a Digital Era. The American Historical Review, 108(3), 735-762.

Diversity in Art Libraries

For the observation post I decided to do something a bit different. I will be speaking of three libraries, all focused on art. I will not only speak of public libraries but also private (an internal library) focusing on the diversity of the employees and clients of customers. From here on, I will refer to myself as the author.

Gagosian Gallery (Private gallery)

The Gagosian Gallery has a growing private library – of approximately 3,000 books, not including the approx. 560 books in the private library of Larry Gagosian, the owner, and the approx. 1,000 auction houses catalogs, dating back to 1989 – for its employees, mainly in its 980 Madison and 555 West locations. Currently, the author is one of the two library interns that work under the supervising librarian. The Gagosian library services the professional staff of the company with art history, museum and private collection books for research for current and future – up to a year in the future – exhibitions and publications. Additionally, the interns can utilize the books in-house for university research or assignments given to them by the staff. In short, the Gagosian in general is not  a very diverse company. Since the staff – and interns – are 95% white and of money, the lack of diversity is very apparent. There are some people of color: the security staff is all black, two of the staff are Hispanic and the two library interns are of color – one black and the author, a Hispanic. There is no one of visible disability and few gay men, which seems to be a norm in the art world. The author spoke to some of the staff about the huge disparity in economic and race of the company and got answers like: “it’s always been this way” or “I never noticed, I don’t see color or care how many money people have.” One of the employees went as far to say, “it is better this way, there’s no reason to change if it works. I mean, if it’s not broken why fix it?” So this is what it is like to be ignorant to the lack of diversity in a workplace… Like Vinopal says, effectiveness of bias awareness interventions is the first step to developing insight into how implicit biases affect negative workplace behavior. But, if most think this way and no one is willing to do anything different, who is going to be the person doing the intervention? It can’t be an intern because they are there to “learn,” not give inputs about how things are run. This has got to be one of the most frustrating things in the business.

(This library was chosen because it is a place representative of the gallery world, a once attractive world to the author. This study was specifically about the Gagosian 980 Madison location)

Frick Art Reference Library (Public with membership)

The Frick Art Reference Library is a must for research in the art community of New York City; hence, the author felt she must speak of it. Let’s begin with the staff itself. The woman who does the check in of bags and coats was of color, not sure if black or hispanic. However, the rest of the staff appeared to be white. What was very noticeable was the age of the staff, many being young – at least front-of-the-house. The people who came to visit also seem to be young, and there specifically for research and not for pleasure. It appears that this library is mainly used by students and scholars since the author did not see that many older people come and go. Not much stood out and so there is not much to say.

Thomas J. Watson Library at the Metropolitan Museum of Art (Public with membership)

The Thomas J. Watson Library is, as the Met itself, a prestigious institution with great research resources. The library services not only the public but the staff and volunteers of the museum. The Watson Library is a closed stack (non-browsing) and non-circulating collection devoted primarily to art history. Hence, the author had to request books in advance to be able to sit in and observe the staff and visitors. There is a different library on site, the Nolen Library, for researchers who would prefer to use a browsing collection – which the author found out about after the visit. However, the Watson has a collection used by other museums, galleries and school, which is why it was chosen. The day chosen for a visit seemed to be a particularly slow day, however, the staff seemed more diverse than the others visited. The library had  a staff full of different races, sex orientation and gender identity. It was pleasantly surprising. The Metropolitan Museum of Art, however, is a highly regarded institution that has been actively working to create and appeal to a diverse community so it shouldn’t have been such a surprise. It has an initiative that aims “to create ongoing relationships with the many diverse communities that make up New York, to diversify Museum visitorship and Membership, and to increase participation in Museum activities” – which truly shows even in the staff. Of course, it mainly employs people of the white race but it is definitely going in the right direction. This library, and institution, gave the author hope that change is happening – at least in larger institutions.

Vinopal in her article expresses, “we are starkly lacking in diversity based on race and ethnicity (we are overwhelmingly white), age (librarianship is an aging profession), disability, economic status, educational background, gender identity, sexual orientation, and other demographic and identity markers of difference.” And how right she is. Even though the author is a hispanic woman of color, she never really paid attention to the disparity of the art world, including libraries. Vinopal gives a few ideas for LEADERS to ponder over and create change in her article, but real change seems ions away. It is upsetting to notice that there isn’t a very diverse group of people working or visiting art libraries. We shouldn’t have to think of diverse groups by race, sexual orientation or disability, etc., but when most people you encounter are white, it is hard not to.

Vinopal. J. (2016). “The Quest for Diversity in Library Staffing: From Awareness to Action.” Lead Pipe. http://www.inthelibrarywiththeleadpipe.org/2016/quest-for-diversity/

The Metropolitan Museum’s Multicultural Audience Development Initiative:

http://www.metmuseum.org/about-the-met/office-of-the-director/education-department/multicultural

The Rose Reading Room South Hall: A Few Observations

On November 20 2016 I went to the New York Public Library and entered the Rose  Reading Room for the first time. It had been reopened for only a few weeks. After seeing the amount of hype and press surrounding the reopening alone I was pretty excited to see how the new retrieval system worked, how many people would be interacting with the new materials available again to the public, and who would use the other resources available within the room. I observed the room for three hours on Sunday and found that many people are not there for the books now available to the public, or to use the resources found within the library itself; but for the space to use their own devices to use New York Public Library’s wifi.

I stayed in the Rose Reading room on a Sunday afternoon for two reasons: that is when I assumed people that lived in the city had the most free time, and the materials found in the rose reading room are not able to physically leave the room. This restriction forces users to remain in the room for however long it takes them to digest the material. The hours I remained in the reading room were from two o’clock to five o’clock.

When I entered the room it was divided into two sections, I chose the South Hall because it allowed tours to enter and take pictures, then leave in order to truly get a sense of how much traffic the Reading Room was receiving. I also chose this side of the room, because there was only one scanner. If someone wanted access to the materials in the room, but could not dedicate the time to fully read it, the possibility to scan the work is of great interest. I assessed every half an hour how many people were currently within my half of the room taking pictures, how many people were sitting at the tables, using their own computers, as opposed to the computers in the room itself, had books, were on their mobile device, used the scanner or copy machine, and spoke to the librarians.

For some items I check throughout the half hour, and others I checked stagnantly. In relation to the number of people that spoke to the librarian, and using the scanner and copy machine, I recorded throughout my time in the South Hall. For all other items I recorded every half hour, due to my inability to focus on them all at once and record my findings accurately.

During my first half an hour of observing, there were fifty-seven people seated in the room. There were ten people in the tourist area by the entrance taking pictures, and three people in total spoke to the librarian. There were only three people using the provided research computers, and two people used the copy machine. A total of five people had books on the tables in front of them. Thirty people of the fifty-seven had their own computers or laptops in front of them and nine were on their phones.

During my second half hour of observation there were sixty people seated, and eighteen in the tourist area. One person in total spoke to the librarian, three had books, and two were on the research computers. Independently, thirty two people were on their own computers, and nine were on their phones. One person in total used the copy machine.

From three pm to three-thirty sixty people remained seated, and thirty-six were standing in the tourist area. Thirty-four of them were using their own computers, three were using the research computers and ten people had books. Two people used the copy machine and nine were on their phones.

For the next half hour sixty people were seated and twenty five were in the tourist area. Fifty people were using their computers, and fifteen were on their phone. Seven people had books and two were on the research computers.

From four to four-thirty the number of seated people remained sixty, the tourists area had twenty-five people, fifty remained on their own computers, and fifteen on their phones. Seven had books and no one spoke to the librarian in an hour and a half.

For my last half hour of observing there were fifty people seated and twenty in the tourist area. No one spoke to the librarian or used the copy machine as in the previous half hour. Ten people were on their phones, two were on the research computers, and forty were on their own computers. Five people had books.

An important note on the low levels of usage for the scanner is that it does not do what most scanners are able. The scanner does not have the capacity to send scanned images to an e-mail address, they can only sent to USB. This is very limiting in that not everyone carries a USB drive with them, yet everyone has access to an email address. The copy machine costs ten cents a copy, this is the reason I assume there was so little use of these two resources.

I also attempted to take out books from the Rose Reading Room as a final test to see how well it performs as a lending library. I requested my books at two forty-five and the librarian dictated to me that the wait time would be forty-five minutes. In order to do so, I needed to have a library card, an address, a phone number, and an email address to fill out the form with the book information on it as well. I waited until the library closed at five o’clock that night and heard nothing about my book requests. I received an e-mail at ten o’clock that my books were then available and ready for pick up for the next five days. I never received my books nor did I have the time to return to the library and even look at them.

This kind of behavior from the largest public library in North American is unacceptable. The books I requested were not available to the public while the Reading Room was under renovation, and then the retrieval time for said books is much longer than the dictated amount. The amount of free time someone must have in order to interact with this system and be available to interact with the materials that the library houses is unrealistic for the average American living and working in New York City unless they have a certain amount of priviledge where they have hours of obligation-less time. For those well seasoned in how the New York Public Library functions, and is familiar with the long wait times, I do not see how this experience would be encouraging for a first time user’s repeat visit.

The Littlest Patrons

“If libraries were just for adults, we would have closed a long time ago.” – Jodi Shaw, Children’s Librarian

I visited my local library in Carroll Gardens, Brooklyn, at naptime. A pleasant time of day there, when the library is as one expects the library to be: quiet. In a few hours, this space would become an explosion of sound, with kids of all ages arriving to read, play, and discover.

The Carroll Gardens branch is under the umbrella of the Brooklyn Public Library, a network of 60 libraries serving over 2.5 million residents [1]. The branch is staffed by Ms. Shaw, three other full-time librarians, four clerks, a part-time librarian and a technical research specialist. It is one of eighteen “Carnegie” branches of BPL, known as such because they were built with funds from a 1901 gift from Andrew Carnegie (previously, the library had “…typically rented retail space to provide local service.”[2]) The Carnegie branches are beautiful, welcoming spaces – though not always organized ideally for a modern library. Stroller parking is an issue at the CG branch, and the bathrooms are not easily accessible via the elevator.

This particular location is also one of several where the children’s section is on the same floor as the main library, which makes for some challenges – generally, from 3 pm on, adults seeking peace and quiet must look elsewhere. But, as Ms. Shaw noted, the under-5 set is exactly with whom she is looking to engage.

Though adults certainly use the library – there were a number there during my observation, many on computers (watching TV! Using FaceBook!) and a few reading newspapers or browsing the stacks – it is children around whom the world of the library revolves. Programming is heavily weighted towards kids, with four weekly storytimes – often with kids and caregivers lining up around the block up to an hour in advance –  an ongoing arts & crafts program, monthly dance party, and frequent workshops like Lego challenges and Library Lab. There are also four computers dedicated just to kids, which offer educational games and programs like ABC Mouse.

Many of the children’s programs are generated by the Central Library for use by the various branches. While this seems like a practical way to organize a vast network, Ms. Shaw has reservations about this “top down” method. As she pointed out, the community served at the Carroll Gardens branch is very different than the community served at, say, the Brownsville branch. So shouldn’t the librarians at each branch have the opportunity to build programming that is most appropriate for their community?

Ms. Shaw did note that there are some ways in which she and the other librarians can get creative. First, any funds raised through events with their “Friends” group – a volunteer library advocacy group [3] – go directly to the branch. The Friends of the Carroll Gardens Library group is robust, and regularly holds book sales and bake sales – including a recent bake sale on Election Day (the library was a polling place) that raised almost $1,000. Second, Ms. Shaw and her colleagues have a fair amount of autonomy when it comes to spending these funds and developing new programming.

Ms. Shaw also recently worked with library manager John Leighton and the office of Congressman Brad Lander to submit a proposal for Lander’s participatory budgeting project, in which neighborhood residents have the opportunity to vote on how to spend their tax dollars.[4] Their proposal, for a dedicated teen space and an after-hours book drop, won $350,000. With these funds, they plan to improve the lighting, add outlets, and free up some open space where they can install comfortable furniture, all of which they hope will encourage teens to use the library as a safe place to hang out after school.

The Carroll Gardens Branch is a special place, and Jodi Shaw is a huge part of that. She is an engaged, excited librarian, committed to her constituents in a way that seems rare. She is an active member of the American Library Association and regularly attends their conferences (BPL pays her way at one conference each year); she hopes to take on a leadership position there soon. She has written several articles for Public Libraries Online [5], exploring topics from collections digitization to figuring out how to manage crowds at storytime. And she is working hard to engage with the Central Library to ensure that her branch is meeting or exceeding its community’s needs.

Any visitor to this branch will note that it is a community hub, where people of all ages come to work, play, and engage with their neighbors. But it is especially friendly to its littlest patrons.

[1] http://www.bklynlibrary.org/locations

[2] http://www.bklynlibrary.org/about/carnegie

[3] http://www.bklynlibrary.org/support/friends-groups

[4] http://bradlander.nyc/PB

[5] http://publiclibrariesonline.org/author/jodishaw/