NYPL: Constraints Outside Bars
Nestled in an unassuming building on 39thstreet in Manhattan, lies the backbone to many of the programs offered through New York Public Library. One of these outreach programs is the Correctional Services. This program is a small staffed group of librarians and volunteers who help provide reference information, circulating book service, video visitation and recorded readings for children to people in jail. These are primarily New York state jails; however, the reach and depth of this program is rapidly expanding. It is here that I got a firsthand look at what it entails to run a program of this kind. I had the pleasure of meeting and spending the morning with Emily Jacobson, aCorrectional Services Librarian.
Before I went to do this observation, I read The International Federation of Library Associations and Institutions guideline for library services to prisoners which details practices that “reflect an acceptable level of library service, which could be achieved in most countries where national and local government policies support the existence of prison libraries.” This guideline stresses the shift from punishment to education and rehabilitation, wherein the role of the library is paramount. These guidelines offer hopeful, democratic and, which I was soon to discover, slightly unrealistic in practice, suggestions. This is not to say that the staff at NYPL has disregarded the suggestions, quite the opposite actually. I felt that they were doing their best to emulate them with what they were allotted. I also want to stress that I do recognize that a large general guidebook is going to have different uses across different institutions, whether it is a federal vs state jail or prison or a different type of correctional facility.
The Day:
Emily and I started the morning with a general overrun of all the services that are provided and how. The first task of the day was to sort through the many reference letters that have been mailed in. A great many of these letters requested a copy of NYPL’s “Connections” guide. This is a reentry guide that is free to people who are in jail or prison and offers information on housing and finding a job. Most of the other letters addressed issues about self-help resources, general reference questions and legal information.
The second part of the day was the selection and shelving of books that have been donated to the program. The correctional services is a donation based service. This means that a lot of the books that are donated cannot be used for certain reasons. Although there is a very limited “banned” book list, a great many others were in too poor condition, repeats or, to my surprise, very out of date magazines.
I was also surprised to learn that the program is all analog. Emily explained that there were several reasons for this. The first was that many of the jails do not have internet access, hence why this program’s reference letters were so popular, and there are many safety procedures in place that would make carrying out a regular library check out difficult. Another reason is that there are very few library locations inside jails, and thus the library will either be a popup that happens roughly twice a month or a book cart service. Some of the jails do offer some storage space, but when everything is in constant transit it makes hard to keep track of most of the books, as checking out a book is a hand-written paper process, with just a title and a patron name.
Keeping track of the books while working in a jail is the sort of dilemma that a regular library doesn’t normally see. As Emily explained to me, a jail is where someone is either awaiting trial, or has been sentenced for less than a year. This means that the patrons to a library jail are very often in flux and books tend to go missing or get lost, making it nearly impossible to have a traditional check out system.
The Days Reflections:
Although I spent most of the morning doing physical aspects of the job, it wasn’t hard to see how the theoretical frameworks that have been discussed in class were in play. The first that struck out to me was the curating choices of the librarians. As this is donation based, the variety of books coming in was already limited, and then the books about bomb making, etc. (if any) had to be removed, any damaged or watermarked books could not be used, and any hard cover books were deemed physically dangerous. So, what does this leave you with? Well, it looked to me that it was a million copies of the same Jo Nesbo and Nikki Turner books.
How does a librarian deal with trying to offer a balanced selection with limited resources and restrictions? How does a librarian take hold of their accountability, responsibility and recognize their “power” in a much stricter and limiting politized institution? Reference letters and book requests do show how a librarian might try to build a certain collection, however, this is not always possible to do, due to funding, donations and general stigmatization of the rights owed to a person in jail. When do these critical questions about a library space overlap or go against the critical questions about the roles jails and prisons play in society? William Birdsall articulates in his article “A political economy of librarianship” that: “librarians need to devote more effort researching the political and economic dynamics that define the past and current environment of libraries. Libraries are the creation and instrument of public policy derived from political processes.” Could this also not be said about jails and prisons?
In the article, “Information needs in prisons and jails: A discourse analytic approach”, the authors Debbie Rabina, Emily Drabinski and Laurin Paradise state that the information needs of people in prison and jail are actually constructed and created by those institutions. This article was written using data from the actual reference letters that NYPL correctional services have received. The article goes on to talk about the term digital divide. This term, otherwise referred to as information poverty, has been contested due to the binaries that it creates and simplification and stigmatization that it reinforces. They state that creating binaries related to the digital divide can be dangerous by placing librarians in a higher viewed position of power. They argue that the problem of information access is not solely the result of a lack of internet.
I found this point interesting due to the already existing idea that people in jail or prison are coming from a place of poverty and that by placing them in a binary of digital divide, scholars are reinforcing that separation, while also adding another level of authoritative power above them.
Conclusion:
Although I do not have an answer to many of the questions I have raised here, I did find it enlightening to have seen how some of the critical questions and theoretical frameworks we have been introduced to as students fit into real world situations. My day spent at the NYPL correctional services has made me think about these questions in a different manner. There has already been much discussion on how some of these issues of power play out differently between public and academic libraries, however when dealing with a public library situated in a very specific authoritative politized institution they take on another new role.
“Future research should address the information that incarcerated users have, not what those of us on the outside imagine they do not.”(Rabina, 2016.)
Resources:
American Library Association. (2017) “Prison Libraries”. Retrieved from http://libguides.ala.org/PrisonLibraries/Home
Birdsall, W. (2001) “A political economy of librarianship?” Progressive Librarian, 18, Summer 2001. Retrieved from https://lms.pratt.edu/pluginfile.php/828932/mod_resource/content/0/02_Birdsall_2001.pdf
Lehmann, V., Locke, J., & International Federation of Library Associations and Institutions, T. H. (Netherlands). (2005). Guidelines for Library Services to Prisoners. 3rd Edition. IFLA Professional Reports, No. 92. International Federation of Library Associations and Institutions. Retrieved fromhttps://files.eric.ed.gov/fulltext/ED497652.pdf
Rabina, D., Drabinski, E., & Paradise, L. (2016) “Information needs in prisons and jails: A discourse analytic approach.” De Gruyter. Retrieved from https://lms.pratt.edu/pluginfile.php/829457/mod_resource/content/0/2016_Libri.pdf