Author: Diana Bowers

Engaging from Behind the Desk: A Case Study of Different Reference Interactions at the Brooklyn Historical Society

My project is titled “Engaging from Behind the Desk: A Case Study of Different Reference Interactions at the Brooklyn Historical Society” and investigates the various types of reference…

Information Interactions in Museums and Libraries

Despite their similarities, libraries and museums have different strengths and weaknesses when it comes to user interaction and accessibility. In order to increase accessibility to their collections and thus increase the knowledge production potential of the information sources therein, the two types of institution need not only to learn from each other but also to collaborate. This presentation will explore the current state of library/museum collaboration and explore some directions for future work, including bringing collaboration between the two fields into the classroom at the graduate level.

Personal Information Management

Personal Information Management (PIM) is about keeping information and organizing it in such a way that we can find it when we need it. Our research defines the growing perimeters of PIM, explores the User-Subjective Approach as a model for design and investigates potential implications in the reference environment.